Hotel Old Dutch Volendam

Quick Facts

Overview

Hotel Old Dutch stands directly on Volendam’s famous harbour dike, offering comfortable rooms—some with IJsselmeer views—and personal service in a traditional Dutch setting. Guests enjoy a daily buffet breakfast and can dine in Restaurant Le Pompadour, which has a terrace overlooking the harbour and caters for vegetarian and gluten-free diets (vegan on request). Business travellers benefit from a fully equipped meeting space, while leisure guests can combine their stay with local activities such as ferry trips to Marken, cycling routes and museum visits. The lift operates throughout the day, and reception staff gladly assist with activity bookings.

Offerings, Features, or Content

How It Works

  1. Reserve a room or package via the hotel website, phone, or email.
  2. Receive the confirmation email.
  3. On arrival, state your reservation at the harbour entrance reporting point, unload luggage briefly, and then park at Slobbeland (free) or Havenhof garage (paid).
  4. Check in from 14:00; rooms are accessible by lift.
  5. Enjoy the breakfast buffet each morning and lunch or dinner in Restaurant Le Pompadour.
  6. Store bicycles in the locked basement shed.
  7. Ask reception staff to arrange ferry tickets, bicycle routes, museum visits or other local activities.
  8. Hold meetings in the conference room with optional catering.
  9. Check out by 11:00.
  10. For Volendam Museum special tours, private tours based on a family tree or a specific theme, group tours, company tours, or questions about a specific entrance/group, contact the museum through its contact page.
  11. MeerPlus tourist travel planning can use the Plan your trip, Bus fare and tickets, and Where to go pages.
  12. Tourism Group Holding B.V. social plug-ins are not activated until the user clicks the relevant symbol or link, and by doing so the user gives consent for data to be transmitted to the respective vendor.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is Hotel Old Dutch Volendam?

Hotel Old Dutch is a 32-room hotel located directly on Volendam’s harbour, offering traditional hospitality, modern comfort, and panoramic views over the IJsselmeer.

Where is the hotel situated?

You will find Hotel Old Dutch at Haven 142, 1131 EW Volendam, right on the dike overlooking the IJsselmeer.

How many rooms does the hotel have?

The hotel features 32 spacious, stylishly furnished rooms.

Which room categories are available?

Guests can choose between Superior Room, Superior Room with Sea View, Comfort Double Room, and Comfort Room with Sea View.

What are the features of a Superior Room?

A Superior Room accommodates 1–2 guests, provides a king-size bed, offers 27 m² of space, and includes a luxury breakfast.

Do any rooms offer sea views?

Yes, both the Superior Room with Sea View and the Comfort Room with Sea View overlook the IJsselmeer.

Is breakfast included with every room type?

All listed room categories come with a luxury breakfast included.

What are the check-in and check-out times?

Check-in is possible from 14:00 to 21:00, and check-out is required by 11:00.

What are the general opening hours of the property?

The hotel is open Sunday through Thursday from 10:00 to 23:00 and on Friday and Saturday from 10:00 to 23:00.

Which special packages can I book?

The hotel offers a Summer Arrangement, a Haven Arrangement, and a Weekend Arrangement.

What does the Summer Arrangement include?

It provides two days in a double room with both breakfast and dinner included.

What is included in the Haven Arrangement, and does it feature a boat trip?

The Haven Arrangement gives you two delightful days at Hotel Old Dutch and includes a boat trip to Marken. Also breakfast and a 3 course dinner are included.

What is the Weekend Arrangement?

The Weekend Arrangement offers two fully catered days in the hotel.

Does the hotel have an on-site restaurant?

Yes, Restaurant Le Pompadour operates on the premises.

What type of cuisine does Restaurant Le Pompadour serve?

The restaurant features an international menu with dishes such as baked sole, fried oysters, seasonal stewed eel, and meats like tournedos, veal entrecôte, and côte de boeuf.

Are meat dishes available alongside seafood specialties?

Yes, guests can enjoy premium meat options including tournedos, veal entrecôte, and côte de boeuf, all served with vegetables, potatoes, and fries.

Is there a wine bar at the hotel?

Yes, the property hosts a wine bar called "It’s Wine."

Does Hotel Old Dutch provide parking information?

A dedicated parking section on the website offers route and parking details for guests arriving by car.

How can I book a room?

Rooms can be booked directly through the hotel’s online booking engine or by contacting the hotel via phone, email, or WhatsApp.

What contact methods are available?

You can reach Hotel Old Dutch by telephone on +31 299 39 98 88, by email at info@olddutch.nl, or via WhatsApp for quick inquiries at +31 299 399 888.

Who will benefit most from staying here?

Couples and small travel parties seeking waterfront views, easy access to Volendam’s attractions, and personal service will find the hotel especially suitable.

What unique feature sets Hotel Old Dutch apart?

Its prime location directly on Volendam’s harbour combines traditional Dutch hospitality with uninterrupted views over the IJsselmeer.

How close is the hotel to Amsterdam?

The hotel highlights that Amsterdam is "around the corner," making day trips to the capital convenient.

Is the hotel directly on the harbour?

Yes, the property sits right on the harbour, providing immediate access to Volendam’s waterfront.

In which languages is the website available?

The website can be viewed in Dutch, German, and English.

Do the rooms have king-size beds?

All listed room types are equipped with king-size beds.

What are the features of a Comfort Double Room?

The Comfort Double Room accommodates 1–2 guests, offers 17 m² of space, is furnished with a king-size bed, and includes a luxury breakfast.

What are the features of a Comfort Room with Sea View?

The Comfort Room with Sea View fits 1–2 guests, provides 17 m² of space, has a king-size bed, overlooks the IJsselmeer, and comes with a luxury breakfast.

Does the hotel have an elevator and is it currently operational?

Yes. The hotel is equipped with a lift; This is operating during the opening hours off the restaurant. From 7.30 in the morning until approximately 23.00

Do direct bookings include any bar credit?

Yes. Guests who book a room directly receive €10 bar credit per stay.

What are the features of a Superior Room with Sea View?

The Superior Room with Sea View hosts 1–2 guests in a 27 m² space, includes a king-size bed, overlooks the IJsselmeer, and comes with a luxury breakfast.

Is Wi-Fi available throughout the hotel and is it complimentary?

Wi-Fi is available in all areas of the hotel. Access is complimentary for all guests.

Can Hotel Old Dutch be booked together with activity packages from Volendam Events?

Yes. Volendam Events partners with Hotel Old Dutch, enabling guests to combine the company’s themed activities—such as workshops or quizzes—with an overnight stay at the hotel.

Can the hotel accommodate group bookings?

Yes. With 32 rooms, Hotel Old Dutch is large enough to host group stays while still remaining compact enough to provide personal service.

On which social media platforms can I follow Hotel Old Dutch?

The hotel maintains active profiles on Facebook and Instagram, both linked from its official website.

How long does the ferry ride between Volendam and Marken take?

The Volendam – Marken Express crossing takes about 30 minutes from one harbour to the other.

What facilities are available on board the Volendam – Marken ferry?

The heated vessels feature a toilet, a bar for refreshments, a sound system for live commentary, and a panoramic deck that provides open-air seating with wide water views.

What are the typical daily departure times for the Volendam – Marken ferry?

Sailings run every day, starting from Volendam at 09:45 with departures roughly every 45 minutes until 18:45, while sailings from Marken begin at 10:30 and continue about every 45 minutes until 19:15 (marked departures operate in peak periods).

Is live commentary provided during the Volendam–Marken ferry crossing?

Yes. The ferry is fitted with a sound system that allows the crew to offer live commentary while you sail between the two harbours.

What are the room sizes for each category?

Superior Rooms (including the Sea-View option) measure 27 m², while Comfort Rooms (including the Sea-View option) measure 17 m².

Can I bring a bicycle on the Volendam–Marken ferry and how much does it cost?

Yes. The Marken Express offers a dedicated “bootticket incl fiets,” allowing you to take your bicycle on board for €11 per single crossing.

Can I purchase ferry tickets online in advance?

Yes. The Volendam Marken Express website features a “Koop tickets” option where you can reserve and pay for your trip before arriving at the pier.

Are combination tickets available that bundle the ferry with local attractions or refreshments?

Yes. The ticket shop lists various add-ons, such as Coffee & Apple Pie, a visit to the Clog Factory in Marken, and Woltje’s Bakery, which can be purchased together with your ferry crossing.

Can I bring a scooter on the Volendam–Marken ferry?

Yes. The Marken Express offers a dedicated “bootticket incl scooter” that allows passengers to take a scooter aboard for the 30-minute crossing. The ticket costs €12.00 per single journey and covers both the passenger fare and the scooter.

Which public bus lines connect Amsterdam Central Station to Volendam, and who operates them?

Daytime buses ,316, and 391 link Amsterdam Central Station with Volendam, while night services N06, N14, and N94 cover the route after hours. All of these lines are operated by regional carrier EBS OV, branded locally as MeerPlus.

How many guests can each room accommodate?

All listed room categories—Superior, Superior with Sea View, Comfort Double, and Comfort with Sea View—are designed for 1–2 guests.

Do children under four travel free on the Volendam–Marken ferry?

Yes. Children under the age of four can travel on the Volendam–Marken ferry free of charge.

What is the price of a one-way ticket on the Volendam–Marken ferry?

A single (one-way) crossing on the Marken Express costs €10.00 for adults and €5.00 for children aged 2–10, while children under four travel free.

Which of the hotel’s packages include dinner in addition to breakfast?

Only the Summer Arrangement specifies that dinner is included together with breakfast. The Haven and Weekend Arrangements do not list dinner among their inclusions.

Which themed activities from Volendam Events can be combined with an overnight stay at Hotel Old Dutch?

Volendam Events offers a broad range of add-on activities—including the Volendams language workshop, the local “Inburgeringscursus,” the “Ik hou van Holland” Quiz or Quiz Dinner, and more daring options like the “50 Tinten” dildo-decorating workshop or Sex Quiz—all of which can be packaged together with a night at Hotel Old Dutch.

Do extra sailings operate on the Volendam–Marken ferry during peak periods?

Yes. The timetable shows departures marked with an asterisk (*) that run only in busy periods, adding additional sailings at the start and end of the day.

Does the Volendam–Marken ferry operate every day of the year?

Yes. The Volendam – Marken Express states "We sail every day," with departures roughly every 45 minutes from about 09:45 to 19:15 and extra sailings during peak periods.

Are the ferry vessels heated for comfort during colder weather?

Yes. The fleet is explicitly described as heated, so passengers remain comfortable even in cooler seasons.

In which languages is the Volendam–Marken Express website available?

The ferry’s website can be viewed in Dutch, English, German, and Spanish.

Are guided city walks available in Volendam?

Yes. The local event calendar lists a weekly City Walk led by a guide through Volendam.

Is there a weekly market in Volendam?

Yes. Volendam hosts the Zaterdagmarkt (Saturday market) every week.

What are the ticket prices for the Volendam–Marken ferry?

A return (round-trip) ticket on the Marken Express costs €16.50 for adults and €8.25 for children aged 2–10, while children under four travel free.

Is outdoor seating available on the Volendam–Marken ferry?

Yes. Each boat has a panoramic deck that provides open-air seating so passengers can enjoy unobstructed views during the 30-minute crossing.

What is the current TripAdvisor rating of the Volendam–Marken ferry service?

The Volendam–Marken Express reports a TripAdvisor score of 4.8 from 30 traveler reviews.

What does the “Volendam – Marken in 1 Dag” arrangement include and how long does it last?

The package combines coffee with pastry, a return ferry ticket, a walking tour on Marken, lunch on Marken, a photo in traditional Volendam costume, and the puzzle tour ‘Geheimen van Volendam’. The day trip lasts about 6 ¾ hours and is priced from €55.00 per person.

How long is the Zeilboot rondvaart between Volendam and Marken and what does it cost?

The sailing on the Markermeer lasts roughly 75 minutes. Tickets start at €20 for adults and €10 for children aged 2–10.

What is included in the “Dagarrangement Aan de Volendamse Haven” and what is its duration?

This full-day package offers a tasting-style lunch, the ‘Geheimen van Volendam’ puzzle tour, a photo in Volendam costume, and dinner. It spans about 7 hours and is currently priced at €59.50 per person.

Where can I rent a bicycle or e-chopper in Volendam?

Rent & Event in Volendam advertises both bicycle and e-chopper rentals, which can be browsed and booked directly through its website.

What is the contact information for Volendam Events?

Volendam Events lists its office at Sint Jozefstraat 5 in Volendam and can be reached by telephone on 0299-323217.

What kinds of city games does Volendam Events promote?

The City Games range includes puzzle trails and iPad-based interactive games, all bookable as part of Volendam Events’ catalogue of more than 300 local activities.

Can Volendam Events prepare a tailor-made family outing quote?

Yes. Volendam Events offers non-binding, customised quotations that match your wishes and budget and usually delivers the proposal within 24 hours.

What are the indicative per-person prices for an overnight family arrangement booked via Volendam Events?

Volendam Events notes that B&B stays start at approximately €35 per person including breakfast and tourist tax, while hotel rooms cost about €65 per person including breakfast.

Which family hotel arrangements are highlighted by Volendam Events?

Popular options include the Weekendje Volendam Marken, Hotelarrangement Zuiderzee, Hotelarrangement Palingsound, and Hotelarrangement Volendamse Avond.

Which UNESCO World Heritage forts can guests easily visit from Volendam?

The Defence Line of Amsterdam runs close to Volendam, placing several UNESCO-listed forts within easy reach—among them Fort bij Edam (Oorgat 10, 1135 CR Edam), Fort bij Spijkerboor (Westdijk 46, 1464 PC Westbeemster), and Fort bij Kwadijk (Zeevangsdijk 4, 1471 EA Kwadijk). Each fort can be reached by car in roughly 15–25 minutes.

What does the “E-bike Arrangement Volendam Marken” include and how long does it last?

The E-bike Arrangement combines a cup of coffee or tea, full-day e-bike rental, and a Marken–Volendam boat trip. It is available for a minimum of two people and lasts about 3.5 hours.

What is included in the “Zeilarrangement Volendam” package and what are its duration and price?

The Zeilarrangement features a sailing trip on the Markermeer, a photo in traditional Volendam costume, and the puzzle tour ‘De Geheimen van Volendam’. It runs roughly 4.5 hours for groups of eight or more and costs €90.00 per person.

What does the “Happen Stappen & Varen Volendam” arrangement provide and how long does it take?

This package merges a visit to Volendam with a trip to Marken, including lunch (Volendam Belevenis style), a photo in local costume, and a puzzle tour. It requires at least four participants and spans about 6 ¾ hours, priced at €62.50 per person.

What is covered by the “Dagje Volendam Marken Actie” and what is its current price?

The deal bundles the ‘Geheimen van Volendam’ puzzle tour, a ferry crossing to Marken, and a photo in Volendam costume. For a minimum of two people, it lasts around 4.5 hours and is now offered at a promotional €29.50 per person (regular €37.50).

What does the “Rondleiding Volendam – Palingrokerij – Palingsound Museum” tour include and how long does it last?

The tour combines a guided walk through Volendam, a visit to a traditional eel-smoking facility, and entry to the Palingsound Museum. It is available for groups of at least eight people, lasts approximately 2 hours, and costs €16.50 per person.

What is included in the “Rondleiding Volendam Extra” package and what are its duration and price?

This package features a ferry trip to Marken, a guided tour of Volendam, an extensive lunch, a photo in Volendam costume, and a tour of the eel smoker. It requires a minimum of 12 participants, runs about 6 hours, and costs €69.50 per person.

Where can I view photos of the hotel and its rooms before booking?

The official Hotel Old Dutch website includes a dedicated “Fotogalerij” (Photo Gallery) section that showcases images of the guest rooms, restaurant, wine bar, and harbourfront setting.

Which notable companies has Volendam Events organised activities for?

Volendam Events lists a wide range of corporate clients, including KPN, Shell, Heineken, Rabobank, ABN AMRO, Rijkswaterstaat, the Dutch Government (Rijksoverheid), KLM, ING, and the University of Amsterdam, among others.

Which payment methods are accepted for online bookings on the Volendam Events website?

The Volendam Events site indicates secure payment options with iDEAL and Mastercard, and it also mentions acceptance of VVV gift cards.

Which accommodation partners does Volendam Events work with for overnight stays?

Volendam Events lists Hotel Spaander, Hotel Volendam, Hotel Old Dutch, Roompot Volendam (hotel and bungalow park), and Landal Park as its collaborating accommodation partners.

What is Volendam Events’ current Google review rating?

Volendam Events reports a Google Reviews score of 4.9 based on 1,204 customer reviews.

Where and when can I watch the free film about the origins of Volendam?

A film on the founding of Volendam is shown in the historic Visafslag on the harbour every Friday, Saturday and Sunday. Admission is free and the screenings run each weekend through September 2026, with staff from the Volendams Museum on hand to provide additional context.

What are the opening hours of the Volendams Museum?

The Volendams Museum is open daily from 10:00 to 17:00.

Is the Volendams Museum wheelchair accessible?

Yes. The museum confirms that it is wheelchair accessible, allowing all visitors to explore its collections comfortably.

Can I buy refreshments on board the Volendam–Marken ferry?

Yes. Every ferry features an onboard bar where you can purchase drinks and light snacks during the 30-minute crossing.

Approximately how many different activities does Volendam Events offer?

Volendam Events advertises a catalogue of more than 300 local activities that can be booked individually or bundled with accommodations.

Is there a voucher for a free extra photo when doing a traditional Volendam costume photoshoot?

Yes. Foto Zwarthoed (Haven 12, Volendam) offers an “Extra foto cadeau” voucher that entitles you to one additional 13 × 18 cm print at no charge. Simply show the voucher—printed or on your phone—when you arrive at the studio.

What are the opening hours of the Edams Museum?

The Edams Museum is open from Tuesday to Sunday between 10:00 and 16:30 and remains closed on Mondays.

How can I contact the Edams Museum?

You can reach the Edams Museum by telephone on +31 299 372 644 or by email at info@edamsmuseum.nl.

Can I explore the Edams Museum collection online before visiting?

Yes. The Edams Museum website offers an “Ontdek de collectie online” section where visitors can browse a selection of artworks digitally.

Which UNESCO World Heritage polder landscape can guests explore near Volendam?

Laag Holland’s Droogmakerij De Beemster—a meticulously designed 17th-century polder—lies close to Volendam. Visitors can discover its history of Dutch land-reclamation on marked walking and cycling routes and through exhibitions and guided tours.

Besides bicycles and e-choppers, what other activities can I book through Rent & Event in Volendam?

Rent & Event’s site shows that it also arranges guided walking tours under “Rondleidingen Volendam” and boat trips listed as “Boottochten Volendam,” alongside a broader catalogue of local group outings.

How long has Volendam Events been organising outings in Volendam?

The company notes on its website that it has been an outings specialist for more than 15 years.

Where can I rent a two-person scooter in Volendam?

Rent & Event in Volendam offers two-person scooter rentals; you can browse the options and make a booking directly on its website.

What is the maximum group size that Foto Zwarthoed can photograph in traditional Volendam costume?

Foto Zwarthoed states that its authentic studio can accommodate groups of up to 101 people for a traditional Volendam costume photoshoot.

Does Foto Zwarthoed provide original Volendammer costumes for photo sessions?

Yes. Foto Zwarthoed confirms that guests are dressed in original Volendammer klederdracht (traditional local costumes) for their portrait sessions.

What does the “Dagarrangement Ontdek Volendam” include and what are its duration and price?

The package combines the Muzikale Puzzeltocht, a photo in traditional Volendam costume, and a harbour-side dinner. It lasts about 9 hours, requires a minimum of 10 participants, and costs €102.50 per person.

What are the details of the “Muzikale Puzzeltocht” activity package?

The Muzikale Puzzeltocht mixes an interactive puzzle trail with a Palingsound pop quiz in a local café and includes one drink. It runs for roughly 2.5 hours, is bookable from 12 participants, and is priced at €29.50 per person.

What does the “Dagje Volendam Actie E Chopper” arrangement provide and how long does it take?

This day trip bundles the Volendam Belevenis experience, lunch, a traditional costume photo session, and a guided e-chopper tour. It lasts about 6 hours, is available from four participants, and is currently offered at a promotional €72.50 per person (regular €77.50).

What is included in the “E-bike Arrangement Gouwzee” and what are its duration and price?

The arrangement features coffee with pastry, a full-day e-bike ride around the Gouwzee, a ferry crossing, lunch, a costume photo, and the puzzle tour ‘Geheimen van Volendam’. It lasts approximately 7.5 hours for at least two people and costs €82.50 per person (standard €87.50).

What are the opening hours of Foto Zwarthoed’s traditional costume photo studio?

Foto Zwarthoed, located at Haven 12 in Volendam, states opening hours of 09:30–18:00 daily from Monday to Sunday.

How much does a one-hour guided walking tour of Volendam cost and what is the group size requirement?

Rent & Event lists a standard guided walking tour through Volendam’s highlights and history priced at €12.50 per person. The tour lasts about 1 hour and can be booked for groups starting from 15 participants.

What are the details of the guided Volendam tour that includes a visit to the Smit Bokkum eel smokehouse?

The two-hour package combines a guided walk through Volendam with entry to the traditional Smit Bokkum eel smokehouse. It costs €19.50 per person and is available for groups of at least 15 participants.

What does the electric-bike package with lunch and a costume photo include and what is the current price?

The package provides full-day e-bike rental, lunch, and a photo in traditional Volendam costume. It lasts about 6 hours for a minimum of two people and is offered at a promotional €49.50 per person (regular price €57.00).

What is included in the "Mama (or Papa) and Child" day arrangement and how much does it cost?

The family-focused arrangement bundles a farm visit, playground stop, picnic basket, and a traditional costume photo session. It is available from two participants, spans the whole day, and starts at €24.50 per person.

In which languages is the Volendams Museum website available?

The Volendams Museum website can be viewed in Dutch, English, and German.

Where is Foto Zwarthoed located and how can I contact the studio?

Foto Zwarthoed is at Haven 12, 1131 ER Volendam. The studio can be reached via info@fotozwarthoed.com or by phone on +31 299 363 758.

Is there a regional day ticket for unlimited bus travel around Volendam?

Yes. Operator MeerPlus offers the “MeerPlus Dagkaart Zaanstreek–Waterland,” which gives unlimited bus travel in the region for one day.

How do I book a day arrangement with Volendam Events?

Select your preferred arrangement on the Volendam Events website and reserve it directly online. You will immediately receive an invitation with route directions, and 30 days before the event an email with a secure payment link is sent for easy settlement.

Are Volendam Events arrangements available on Sundays?

Yes. Volendam Events operates seven days a week and confirms that every arrangement can also be booked on Sunday, when the harbour area is especially lively.

Which Volendam–Marken arrangement is especially popular?

Volendam Events notes that the "Volendam – Marken in 1 Dag" package is particularly popular; it bundles coffee with pastry, a return ferry ticket, a Marken walking tour, lunch, a traditional costume photo, and the puzzle tour ‘Geheimen van Volendam’.

Is the property fully wheelchair-accessible, including guest rooms and common areas, once the lift renovation is complete?

The lift renovation is complete, and the elevator operates daily from 07:30 until roughly 23:00, coinciding with the restaurant’s closing time. Standard guest rooms are spacious enough for wheelchair entry, but they are not specially adapted for full accessibility.

What is the average nightly room rate for each room category?

Room rates are dynamic and can be checked via the hotel’s online booking engine. Depending on availability, nightly prices range from €140 to €240, breakfast included.

Are pets allowed at Hotel Old Dutch, and are there any fees or restrictions?

Pets are not permitted to stay in the hotel’s guest rooms or other accommodation areas, so no pet-related fees apply. However, they are welcome in the restaurant.

Is there on-site parking, is it free of charge, and do I need to reserve a space in advance?

The property does not provide on-site parking. Guests may use the large public car park at Slobbeland, where parking is free of charge, or choose paid options in the neighbourhood such as the Havenhof Garage. Public parking spaces cannot be reserved in advance.

What is the hotel's cancellation and modification policy for room reservations?

Standard-rate reservations may be cancelled or modified free of charge up to 48 hours before arrival. Non-refundable bookings cannot be changed or cancelled without incurring a fee.

Which payment methods (credit cards, cash, online wallets) are accepted at the hotel and restaurant?

The hotel and its restaurant accept payments in cash and by credit or debit card. No online wallet options are offered.

Do guest rooms have air-conditioning and other climate-control features?

Guest rooms do not have air-conditioning. No additional climate-control features are specified.

When did Hotel Old Dutch open and who founded it?

Hotel Old Dutch opened in 1994 and was created through the collaboration of friends Jan and Kino together with their spouses Lida and Gina.

Can I purchase a gift voucher for a stay at Hotel Old Dutch?

Yes. The hotel offers customisable hotel cheques that you can give as a gift, for example for an overnight stay or a full arrangement.

Can I drive right up to the hotel after 11:00 a.m.?

No. After 11:00 a.m. the Volendam harbour area is closed to cars, so guests arriving later should head directly to the recommended car parks at Slobbeland/Haven Zuid or the long-stay section at Marinapark and walk the remaining 5–7 minutes to the hotel.

Is Hotel Old Dutch within easy walking distance of Volendam’s shops and attractions?

Yes. Located directly on the dike, the hotel lets you step outside and reach the harbour, village centre, terraces, and local sights on foot within minutes.

Does the Volendams Museum offer guided tours for groups?

Yes. The museum can arrange guided tours, short lectures, or film presentations for visiting groups; contact the museum manager to discuss availability and options.

Are guided tours available at the Edam Museum?

Yes. The Edam Museum announces new guided tours and invites visitors to join them during regular opening hours (Tuesday–Sunday, 10:00–16:30).

What are the standard admission prices for the Volendams Museum?

Entrance costs €8.00 for adults (18–64), €6.50 for seniors 65+ and students, €5.50 for youth aged 13–17, and €3.50 for children 6–12; children under six enter free.

Is entry to the Volendams Museum free with a Museum Card or I Amsterdam City Card?

Yes. Holders of a Netherlands Museum Card or an I Amsterdam City Card receive free admission to the Volendams Museum.

Does the Volendams Museum have accessible toilets and a baby-changing facility?

Yes. The museum provides an adapted toilet for visitors with reduced mobility and includes a baby changing area.

Is there a dedicated drop-off point for tour buses at the Volendams Museum?

Yes. A special entry and exit point for coaches is located right next to the museum, making group arrivals and departures easy.

Can I purchase Volendams Museum tickets online in advance?

Yes. The museum’s ticket page features an “Order tickets directly online” link that lets you select and pay for your tickets before your visit.

How do I start the City Games treasure hunt in Volendam or Marken, and what does it cost?

Download the free Citygames app from the App Store or Google Play, then buy an access code on the Marken Express site for €4.99. Enter the code to unlock the map and follow the self-guided quiz through the village on your own smartphone, playing solo or in teams at your own pace.

How can I contact the Volendam–Marken Express customer service?

You can reach the Volendam–Marken Express by telephone on +31 299 363 331 or by email at info@markenexpress.nl.

Which payment methods are accepted for purchasing Volendam–Marken Express tickets online?

Online ticket payments are processed in euros via iDEAL or by credit card.

Where is the Wooden Shoe Factory located and what are its opening hours?

The antique steam-powered clog factory can be visited at Harbour 39, 1131 EP Volendam, or Havenbuurt 19, 1156 AL Marken, and is open daily from 10:30 to 18:00.

In which languages are the Wooden Shoe Factory demonstrations presented?

Demonstrations are conducted in both English and Dutch.

How long has the Volendam–Marken Express been operating?

The Marken Express began sailing between Volendam and Marken in 1933, giving the service almost 100 years of history.

Does Hotel Old Dutch have a meeting room for business events, and how many people can it accommodate?

Yes. The hotel offers a separate conference room that is suitable for meetings, presentations or workshops of up to 16 participants.

Can a business meeting be combined with lunch or dinner at Restaurant Le Pompadour?

Yes. Hotel Old Dutch can arrange a lunch or dinner in Restaurant Le Pompadour alongside your meeting; for groups larger than 10 guests the hotel asks that you reserve in advance.

How much does parking cost in the nearby Havenhof parking garage?

Parking in Havenhof costs €1 per half-hour with a maximum daily rate of €30. The garage is open 24 hours a day.

How far is the walk from the recommended parking areas Slobbeland/Haven Zuid or Marinapark to Hotel Old Dutch?

From both Slobbeland/Haven Zuid and the long-stay section at Marinapark it takes roughly 5 – 7 minutes on foot to reach the hotel on the harbour.

Is secure bicycle storage available at Hotel Old Dutch, and can I rent bicycles nearby?

Guests can place their bicycles in the hotel’s locked bicycle shed in the basement. It is also possible to rent bicycles at a nearby shop; simply mention this preference when you make your booking and the reception team can assist.

Does the Volendams Museum offer genealogy assistance, and how can I request a family tree search?

Yes. The Volendams Museum provides a dedicated genealogy service. Fill out the "Request a family tree" form on the museum website with your first name, last name, e-mail address and telephone number; the Genealogy Team will then contact you to discuss the details of your request.

Are electric-vehicle charging points available close to the Volendam Museum?

Yes. Four public charging points are located in the AMVO car park directly opposite the museum, and two more are 200 m away on Wilgenlaan near Apotheek Volendam. A map of all nearby chargers can be found via the Municipality of Edam-Volendam website (search for “Zeestraat, Volendam”).

What is Stichting Klederdrachten Volendam and how can I get involved?

Stichting Klederdrachten Volendam is a foundation that preserves and restores authentic Volendammer costumes and presents them at shows and in the Volendam Museum. Interested volunteers who wish to help make or display the clothing can contact the Volendam Museum for more information.

Where can I park when visiting the Volendams Museum?

The museum lists several nearby options: the AMVO parking lot opposite the museum (free, blue-zone, max 1.5 hours with a blue card); the free long-term lots at Marinapark (10-minute walk) and Parallelweg/Haven (12-minute walk); and two paid covered garages—Havenhof on Zeestraat and Centrum Volendam on Boegstraat.

Are public electric-vehicle charging points available near the Volendams Museum?

Yes. Four public chargers are located in the AMVO car park opposite the museum, and two additional chargers are 200 metres away on Wilgenlaan near Apotheek Volendam. A full charging-point map can be consulted on the Municipality of Edam-Volendam website by searching for “Zeestraat, Volendam.”

How can I request genealogy research from the Volendams Museum?

Fill in the online “Request a family tree” contact form with your first and last name, email address, and telephone number. After submission, the museum’s genealogy team will review your request and contact you to discuss any further details.

How do I apply to become a volunteer at the Volendams Museum?

The museum invites prospective volunteers to complete the contact form on its website. After you submit your details, a staff member will call you to discuss your interests and available volunteer roles such as guest reception or collection management.

Do any rooms at Hotel Old Dutch have a balcony?

Yes. The hotel indicates that some guest rooms include a private balcony overlooking either the harbour or the village.

When was the Volendams Museum officially opened?

The Volendams Museum was formally opened to the public on 12 March 1977.

Does the Volendams Museum organise temporary exhibitions?

Yes. In addition to its permanent displays, the museum stages a new thematic exhibition every year.

Can the Volendams Museum arrange a lecture or thematic presentation for visiting groups?

Yes. On request, museum guides can provide short lectures about Volendam and Waterland, with optional image or sound fragments, as part of a group visit.

What is the theme of the current exhibition “From Yredam to Edam” at the Edams Museum?

The exhibition traces how the medieval settlement of Yredam evolved into the prosperous 16th-century trading town of Edam. Interactive displays and touch-screen maps guide visitors through daily life, urban growth, and architectural changes across the centuries.

Which activities can the Volendams Museum organise for sponsor company outings?

For sponsoring firms the museum can arrange tailor-made guided tours, short lectures on Volendam and Waterland history (optionally with images or sound), and film presentations—all led by the museum’s own guides.

Is Hotel Old Dutch open on Christmas Eve and New Year’s Eve?

No. The hotel closes on both Christmas Eve and New Year’s Eve; it operates every other day of the year.

Should I rely on GPS when driving into Volendam to reach the hotel?

The hotel advises guests to switch off their GPS navigation upon entering Volendam and follow the local parking signs instead for the smoothest route to the recommended car parks.

Where is breakfast served and in what style?

Breakfast is presented as a buffet in Restaurant Le Pompadour, which is located inside the hotel.

Does the hotel provide cycling route maps or suggestions?

Yes. The reception desk keeps several curated cycling routes that guests can take with them when exploring the Volendam area.

Can I donate Volendam-related objects to the Volendam Museum?

Yes. The museum actively welcomes donations such as Volendam clothing, jewellery, utensils, artworks, photographs, films, song lyrics and other historically valuable items. To discuss a potential donation you must first make an appointment by calling the museum on +31 299 369 258; items cannot be accepted without prior assessment.

What in-room facilities are provided as standard at Hotel Old Dutch?

Every guest room includes a private shower and toilet, a telephone, and a television. All rooms are stylishly furnished and can be reached by elevator.

Within how many days can I request a refund for a wrongly ordered open ticket bought online?

If you purchased an open ticket (no fixed date or time) through markenexpress.nl, you may request a refund within fourteen days of purchase by sending an email to info@markenexpress.nl.

What should I do if the tickets I receive are not in line with my order?

You must notify Marken Express in writing, stating your reasons, as soon as possible and no later than three days after delivery so that the issue can be resolved or the tickets replaced or refunded.

Where can I submit a complaint about a digitally purchased ticket that remains unresolved?

Unresolved complaints concerning products bought on markenexpress.nl can be filed via the dedicated inquiry form referenced in the terms and conditions.

Can I pause the City Games treasure hunt and continue later?

Yes. While playing in the Citygames app you can pause the game at any moment—​for example to sit on a terrace—​and then resume the route whenever you wish.

Which volunteer positions are currently advertised by the Volendam Museum?

The museum is looking for volunteers to (1) act as host or hostess welcoming visitors and (2) help register new acquisitions and digitise the photo and film collection as a collection-management employee.

How long is an open ticket for the Volendam–Marken ferry valid?

An open ticket purchased via markenexpress.nl remains valid for 12 months from the date of purchase.

Does the Volendams Museum organise special children’s activities during school holidays?

Yes. The museum holds craft afternoons in school holidays where children make traditional Volendam costume items using original materials.

Is the Volendams Museum brochure available online and in multiple languages?

Yes. The brochure can be downloaded from the museum’s website and is offered in Dutch, German, French and Spanish.

Are guided tours offered by the Edam Museum on Cheesemarket Wednesdays?

Yes. The Edam Museum advertises a guided visit to the Council Chamber of the old Town Hall specifically on Cheesemarket Wednesdays.

Can non-hotel guests dine at Restaurant Le Pompadour?

Yes. Restaurant Le Pompadour welcomes outside visitors for both lunch and dinner; you do not have to be an overnight guest to enjoy a meal there.

Are there charging points for electric bikes in the hotel’s bicycle shed?

Yes. The basement bike shed is fitted with charging stations where guests can safely recharge their e-bikes between 08:00 and 22:00.

What time is breakfast served each day?

The breakfast buffet in Restaurant Le Pompadour runs from 07:30 – 10:00 on weekdays and from 08:00 – 10:00 on Saturdays and Sundays.

Where can I download walking routes for a self-guided tour of Volendam?

The “Uniquely Volendam” sightseeing page on the Marken Express website provides a “Download our walking routes” link. Click this link to obtain free route maps complete with sightseeing information for a self-guided walk through the village.

What is the Cigar Band House exhibit at the Volendams Museum?

Since 1995 the Volendams Museum has featured the Cigar Band House: a unique installation containing mosaics created from roughly 11 million cigar bands that depict famous buildings, provincial coats of arms and other detailed scenes.

When was the current expanded Volendams Museum building officially opened?

After a major community-funded expansion, the new Volendams Museum premises were officially opened on 16 March 1991 by the mayor of Edam-Volendam.

How can I apply for a job at Hotel Old Dutch?

Open positions are listed on the “Werken bij Old Dutch” (Working at Old Dutch) page. Visit that page to view the current vacancies for part-time or on-call service staff and follow the instructions provided there to submit your application.

Is the Havenhof parking garage open 24 hours a day?

Yes. Hotel Old Dutch notes that the Havenhof parking garage, located close to the harbour, is open around the clock (24 h).

When are the public guided tours at the Edam Museum held and what do they cost?

The Edam Museum runs a public guided tour every last Sunday of the month at 14:00. The tour lasts just under an hour, starts at the Steenen Coopmanshuys, and costs €4.50 per person in addition to the normal entrance fee. You can register in advance by emailing the museum.

Is the Edam Museum operated by volunteers?

Yes. The Edam Museum is run entirely by enthusiastic volunteers who handle daily operations and visitor services.

Roughly how many volunteers work at the Edam Museum?

The museum relies on about 60 volunteers, more than 40 of whom regularly serve as reception staff.

Which main task groups are handled by volunteers at the Edam Museum?

Volunteers cover duties such as security management, collection management, communication, education, maintenance, tours, exhibition design, transport assistance, project activities and garden upkeep.

Does the Edam Museum have ANBI status?

Yes. The Edam Museum is registered as a cultural Institution for Public Benefit (ANBI).

Is the Edam Museum officially recognised under the Dutch Museum Standard?

Yes. The museum meets all criteria of the national Museum Standard and is therefore classified as a recognised museum in the Netherlands.

Is Marken Express liable for personal injury or property damage during the ferry journey?

No. Article 11.3 of the general terms and conditions states that passengers travel entirely at their own risk and that Marken Express is not liable for any damage incurred on the way to, from, or during the event.

What happens if I am refused entry by the event organiser or authorities after purchasing a Marken Express ticket?

Under Article 11.2 of the terms and conditions, Marken Express accepts no responsibility if the organiser or public authorities deny you admission due to your own actions or negligence.

Do you offer rooms that can accommodate three guests?

Yes. Certain room types at Hotel Old Dutch are suitable for up to three people; you can see current availability and prices in the online booking engine or by contacting the reservations team.

Which bus stop should I use when arriving from Amsterdam, and how far is the walk to the hotel?

Take EBS bus 316 from Amsterdam Central Station and get off at the Julianaweg Centrum stop. From there it is roughly a five-minute walk to Hotel Old Dutch on the harbour.

Where can I park for a long stay in Volendam?

The hotel recommends the long-term section at Marinapark or the large public lot at Slobbeland/Haven Zuid. Both locations are about a 5–7 minute walk from the hotel.

Does Restaurant Le Pompadour have an outdoor terrace overlooking the harbour?

Yes. The hotel notes that it welcomes many guests not only inside the restaurant but also on its scenic terrace directly on Volendam’s harbour.

Are pets welcome in Restaurant Le Pompadour even though they cannot stay in the hotel rooms?

Yes. While pets are not allowed in the hotel’s guest areas or rooms, they are expressly welcome in the restaurant.

Can Hotel Old Dutch arrange a fully customised business meeting or company outing?

Yes. The hotel advertises tailor-made business services—ranging from meetings in its conference room to complete corporate outings that combine meals, overnight stays, or local activities—so companies can book an event that fits their exact needs.

Is Restaurant Le Pompadour open for both lunch and dinner?

Yes. Hotel Old Dutch confirms that guests are welcome to enjoy both lunch and dinner in Restaurant Le Pompadour.

Which facilities are available in the conference room at Hotel Old Dutch?

Hotel Old Dutch states that its separate conference room is fitted with all essential business-meeting facilities. If you require details on the exact equipment, room layout, or extra options, the hotel invites you to contact the team directly.

Can I decide my own schedule when visiting Volendam and Marken with a Marken Express ticket or package?

Yes. You are free to choose the departure and return sailings that suit you and fill the rest of the day as you wish, even when you book a package. Just remember that Fotograaf Volendam can be busy; reserve your preferred photo-shoot time slot online or at the ticket office in advance.

Where do I redeem an online confirmation for Marken Express, package, or Woltje’s Bakery tickets?

Present your confirmation email at the ticket booth in Volendam (Haven 39) or in Marken (Havenbuurt 19). Staff will scan the voucher and issue the physical tickets you need for boarding or entry.

Is Woltje’s Bakery wheelchair accessible?

Yes. The Woltje’s Bakery museum, shop, and tasting area are described as wheelchair accessible, so guests with reduced mobility can visit comfortably.

Does a Woltje’s Bakery ticket always include a fresh waffle?

Yes. Every ticket to Woltje’s Bakery specifically states that it includes one freshly prepared waffle for the visitor.

Are tickets bought at the Marken Express ticket office refundable?

No. The Marken Express terms state that tickets purchased at the ticket offices in Volendam are non-refundable.

Can I get a refund for a timed-entry Marken Express ticket?

No. Tickets for products that specify a particular date and time (‘timed entry tickets’) are explicitly listed as non-refundable in the Marken Express terms and conditions.

What happens if I lose or damage my Marken Express ticket?

Marken Express will not issue duplicate tickets and will not provide a refund for tickets that are misused, lost, stolen, or damaged.

Can the Volendams Museum arrange a private tour based on my family tree or another specific theme?

Yes. The museum states that if you wish to have a private tour focused on a family tree or a particular historical or cultural theme, you can contact the manager to discuss the possibilities and schedule.

How can I request a quotation for a business meeting or corporate event at Hotel Old Dutch?

If you wish to organise a meeting, lunch, dinner, company outing or overnight stay, simply contact Hotel Old Dutch directly to discuss the options and request a tailor-made quotation. The business page lists phone details and a contact button for quick enquiries.

What is the price of the special three-course dinner for hotel guests at Restaurant Le Pompadour?

Hotel guests can enjoy a three-course dinner in Restaurant Le Pompadour for €41.50 per person, excluding drinks. The offer applies exclusively to guests staying at Hotel Old Dutch.

What should I do if I do not receive the confirmation email for my Volendam–Marken Express online booking?

First, check your spam or junk folder. If the confirmation is still missing, contact the Volendam–Marken Express team or visit the ticket offices at Haven 39 in Volendam or Havenbuurt 22 in Marken so staff can retrieve and reissue your booking details.

Can I rent the Volendam–Marken Express vessel for a private meeting or business event?

Yes. The Volendam–Marken Express offers a private meeting ambiance on board. For details and reservations, call +31 299 363 331 or email info@markenexpress.nl.

How much can I save with a Volendam–Marken Express combination package?

The Volendam–Marken Express advertises a combination discount that can save you up to €44 compared with purchasing the included tickets separately.

What does the High Wine at Wine Bar “It’s Wine” include and on which days is it available?

The High Wine experience starts with a glass of sparkling wine and continues with three carefully selected wines, each paired with matching delicacies. It is served every Friday, Saturday and Sunday in the on-site wine bar “It’s Wine.” Reservations can be made by calling +31 229 399 888.

Which mobile app offers real-time bus departures and tourist information for the Zaanstreek–Waterland region?

The Old Holland Tour app, downloadable from both the Play Store and the App Store, provides real-time bus schedules alongside tourist information for destinations around Edam, Volendam, Marken and the wider Zaanstreek–Waterland area.

What key attractions are specifically highlighted for visitors to the Zaanstreek–Waterland area?

The tourist information page lists Edam, Volendam and the open-air heritage site Zaanse Schans as the area’s primary highlights.

For a private party cruise on the Volendam – Marken Express, from which harbours can guests board the vessel?

Private party sailings (Feestboot) can embark from the harbours of Monnickendam, Volendam or Marken before cruising on the Gouwzee or Markermeer.

Where can I download the recommended parking route when driving to Hotel Old Dutch?

The Important Information page on the Hotel Old Dutch website includes a “Download parking route” link. Click it to receive a detailed map with driving instructions to the suggested car parks at Slobbeland, Havenhof and Marinapark.

What does the Harbour Package include?

The Harbour Package combines a one-night stay with breakfast, a three-course dinner, a boat trip to Marken, a tourist-information packet, and a small souvenir.

What is the price and focus of the Taste and Experience Package?

The Taste and Experience Package invites guests to explore Volendam’s cultural and culinary highlights and is priced at €142.50 per person.

What does the exhibition “Naar Levend Model” at the Edam Museum highlight?

The temporary exhibition “Naar Levend Model” presents recent donations and loans—sketches, drawings and objects—by artists Ties van Dijk, Jan Cornelis Bander, Léonie Bander-Lutomirski and Wijnand Otto Jan Nieuwenkamp, all of whom lived or worked in Edam. It focuses on their live-model studies, with special attention to the diverse headgear and veils worn by the sitters.

In which languages is the Edam Museum website available?

The header of the Edam Museum website shows language toggles for Dutch (NL) and English (EN), indicating that the entire site can be viewed in both Dutch and English.

How much does a Season Pass for the Volendams Museum cost?

The Season Pass for the Volendams Museum is priced at €20.

Does the Volendams Museum offer a family ticket and what is the price?

Yes. A family ticket covering two adults and two children costs €15.00.

Which personal data are mandatory when purchasing services on markenexpress.nl or related sites?

Only your full name and e-mail address are required; any additional details are optional.

Where do I redeem tickets for the Wooden Shoe Factory?

All Wooden Shoe Factory tickets must be exchanged at the box office on arrival before you can enter the building.

Is the clog-making demonstration included in the Wooden Shoe Factory entrance ticket?

Yes. Admission grants you access to the antique steam-powered workshop and includes participation in the live clog-making demonstration.

Are laundry or dry-cleaning services available for hotel guests?

Laundry and dry-cleaning services are not available at the hotel. No such facilities are offered on site.

Is smoking permitted anywhere on the property, or is the hotel completely non-smoking?

All indoor areas of the hotel are strictly non-smoking. Guests may smoke outdoors, including on the terrace.

Does the hotel offer an airport shuttle or arrange transfers to and from Amsterdam Schiphol Airport?

Hotel Old Dutch does not provide an airport shuttle service. Guests can travel to and from Amsterdam Schiphol Airport using convenient public transport connections or by arranging a taxi or Uber.

What are the breakfast service hours and is breakfast served buffet-style or à la carte?

Breakfast is presented buffet-style. Service is available from 07:30 to 10:00 on weekdays and from 08:00 to 10:00 on weekends.

Does the hotel have any fitness or recreational facilities such as a gym or bicycle rental on site?

The hotel offers no on-site fitness facilities. Guests wishing to rent bicycles can do so at Rent & Events, located about 50 metres from the property.

Does Hotel Old Dutch provide luggage storage for guests before check-in or after check-out?

Yes. The hotel provides secure luggage storage for guests both before check-in and after check-out.

Is secure bicycle storage or an e-bike charging facility available for hotel guests?

Bicycles can be securely stored in the hotel’s locked basement facility, which is secured overnight. The same area is equipped with charging points for e-bikes.

Does the hotel offer room service, and if so, during what hours and with which menu options?

Hotel Old Dutch does not provide room service. Consequently, there are no applicable service hours or in-room menu options.

Are any special honeymoon, anniversary, or celebration packages available at Hotel Old Dutch?

Hotel Old Dutch offers several package deals, but none are exclusively tailored for honeymoons, anniversaries, or other celebrations. Guests who wish to mark a special occasion may request additional arrangements separately.

Is there a concierge or tour-assistance service at the hotel to help guests book local activities and transport?

The hotel does not have a dedicated concierge service. However, the staff are pleased to assist guests with booking local activities and arranging transport.

Is the Volendam–Marken ferry wheelchair-accessible, and are accessible toilets provided on board?

The Volendam–Marken ferry is wheelchair accessible. No information has been provided regarding accessible toilets on board.

Does Restaurant Le Pompadour offer vegetarian, vegan, or gluten-free menu options?

Restaurant Le Pompadour offers dedicated vegetarian and gluten-free menu options. Vegan dishes can be prepared upon advance request.

What are the standard admission prices for the Edam Museum?

Standard admission starts at €8. This is the base entry price for the Edam Museum.

Can I briefly drive onto the dike to drop off my luggage before moving the car to a long-stay car park?

Yes. At the harbour entrance reporting point you can state that you have a reservation at Hotel Old Dutch; the barrier will be opened so you can drive onto the dike, unload your bags in front of the hotel, and then relocate your vehicle to one of the recommended public car parks.

When is the Volendams Museum’s yearly temporary exhibition built and installed?

A completely new temporary exhibition is constructed every autumn. The decorator team begins building the sets in November so the refreshed display is ready for visitors in the following season.

Does the Volendams Museum offer volunteer roles for exhibition set-building and decoration?

Yes. The museum is actively looking for versatile volunteers to help build and decorate the new exhibition sets each autumn and winter; interested applicants are invited to contact Regina Schilder at the museum for details.

What are the interactive ‘Magic Wands’ available at the Volendams Museum?

The museum provides handheld ‘Magic Wands’ that children can wave at specific points to trigger real-time surprises and interactive effects, adding a playful, hands-on element to their visit.

Does the Volendams Museum organise a historical walking tour through Volendam?

Yes. A guided walking tour departs from the museum and leads visitors through Volendam’s historical centre and along the Dijk, passing several marked sights highlighted by the guide.

Can I order dishes from Restaurant Le Pompadour for takeaway at home?

Yes. Le Pompadour offers a four-course takeaway menu called “Le Pompadour bij u thuis.” Orders are placed via WhatsApp on +31 229 399 888 before Friday 17:00, and the menu can be collected at the restaurant on Saturday or Sunday between 12:00 and 16:00.

Which job vacancies are currently available at Hotel Old Dutch, and how can I apply?

The hotel is presently recruiting part-time or on-call waiting staff for Restaurant Le Pompadour. Visit the “Werken bij Old Dutch” (Working at Old Dutch) page to view the vacancy details and follow the listed instructions to submit your application.

How can I arrange a visit to The Cats Museum in Volendam?

The Cats Museum is open by appointment only. Use the link provided on the Discover Volendam page to contact the museum and schedule your visit in advance.

How much does a traditional costume photo shoot at Fotograaf Volendam cost and where do I redeem my ticket?

Fotograaf Volendam charges €15 per person for a solo shoot, €12.50 per person for groups of 2–4, and €8.50 per person for groups of 5 or more. Online confirmations or vouchers must be exchanged at the box office in Volendam (Haven 39, 1131 EP) or in Marken (Havenbuurt 19, 1156 AL) before the session.

Is the Fotograaf Volendam studio wheelchair accessible?

Yes. Ticket information for Fotograaf Volendam explicitly notes that the studio is accessible by wheelchair.

Can Fotograaf Volendam tickets be cancelled or refunded once purchased?

No. The ticket conditions state that Fotograaf Volendam tickets cannot be cancelled after purchase.

Can the City Games treasure hunt be played solo, or do I need to form a team?

Yes. The Citygames app lets you play individually on your own smartphone or divide into teams, with each participant using their own device.

Which parking locations in Volendam can accommodate tour coaches for groups visiting the Volendams Museum?

Both the Marinapark parking lot and the Parallelweg / Haven parking lot accept coaches as well as cars. Marinapark is about a 10-minute walk from the museum, while Parallelweg / Haven is roughly a 12-minute walk.

Who is the data controller responsible for personal data collected on markenexpress.nl and its sister websites?

Tourism Group Holding B.V., located at New Yorkstraat 3, 1175 RD Lijnden (Netherlands), is named as the data controller for all websites hosted under its umbrella, including markenexpress.nl.

Which social-media plug-ins are embedded on your websites?

The privacy statement lists Facebook, Instagram, and Tripadvisor as the social-media plug-ins used across the company’s websites.

Does the Volendams Museum offer combination tickets that bundle entry with a guided tour or other add-ons?

Yes. The museum’s ticket page states that visitors can purchase combination tickets—such as admission together with a guided tour—directly online via the provided ordering link.

Is Marken Express liable for misunderstandings, delays, or incorrect transmission of messages sent via the internet?

No. Article 9.1 of the Marken Express general terms and conditions states that the company is not liable for any misunderstandings, distortions, delays, or incorrect transmission of data and messages arising from the use of the internet or other communication resources between the customer and Marken Express.

Can I cancel or refund a Woltje’s Bakery ticket once it has been purchased?

No. The ticket information for Woltje’s Bakery clearly states that tickets cannot be cancelled or refunded after purchase.

What does the Woltje’s Bakery visit include beyond receiving a fresh waffle?

Your ticket grants access to the historical bakery museum, where you can walk through period displays, sample various stroopwafel flavours, taste the house stroopwafel liqueur, and receive one freshly baked Volendam waffle.

Are all listed Woltje’s Bakery ticket prices inclusive of VAT?

Yes. The ticket page specifies that all published prices already include VAT.

Does the Hotel Old Dutch website feature an events calendar for Volendam?

Yes. The hotel’s website includes an “Events Calendar Volendam” page that lists upcoming seasonal and monthly highlights such as summer outings to Fort bij Edam, the Sinterklaas arrival on 17 November, and December concerts and Christmas markets. You can consult this page at any time to see the current dates and details.

What happens if Marken Express cancels or postpones an event I have booked?

Under Article 4.1 of the general terms and conditions, the organiser may cancel or change an event date. Marken Express will try to offer a suitable solution and inform you as soon as possible, but it cannot guarantee timely notice or assume responsibility for any additional costs you might incur.

What is the minimum age to make a purchase or enter into an agreement on markenexpress.nl or its partner websites?

The privacy statement specifies that users must be at least 16 years old at the time of concluding an agreement or making a purchase on these websites.

Is Hotel Old Dutch open on Christmas Day?

Yes. The hotel remains open on Christmas Day; it closes only on Christmas Eve and New Year’s Eve each year.

How can I withdraw my consent to the processing of personal data collected through your websites?

You may revoke the consent you previously gave at any time by emailing privacy@tourismgroupholding.com. Once your request is received, your personal data will be deleted in accordance with Article 6(1)(a) of the GDPR.

Which websites are covered by Tourism Group Holding’s privacy statement?

The privacy statement applies to all sites hosted by Tourism Group Holding B.V., including markenexpress.nl, tours-tickets.com, lovers.nl, xtracold.com, bodyworlds.nl, redlightsecrets.com, citysightseeingamsterdam.nl, ticketportal.info (and its language variants), ripleys.com/amsterdam, berlin-city-tours.com, berlinicebar.com, redsightseeing.com, partners.tours-tickets.com, and explore-pass.com.

Where can I watch a live cheese-making demonstration in Volendam?

The Cheese Factory Volendam stages live demonstrations that show how local cheeses are produced and conclude with a tasting of several flavour varieties.

Which harbour-side eatery in Volendam serves traditional fish dishes amid historic memorabilia?

Restaurant de Lunch, situated in the middle of Volendam’s harbour, offers classic fish specialities—such as the fish mix and the Volendam plank—in a cosy interior decorated with local keepsakes.

How can I submit a complaint about a service at the Edam Museum?

Visitors who wish to file a complaint should send an e-mail to the museum at the address provided in its disclaimer: [email protected]. The museum will review the message and respond directly.

Which EBS/MeerPlus travel products can I use contact-less with a debit or credit card?

According to the current overview, the following products support contact-less payment by debit or credit card on EBS/MeerPlus buses: Randstad Noord Vrij (continuous), EBS Vrij (continuous), EBS Dal Korting, and EBS Voordeel. The Sentire product and the older Randstad Noord Zone subscriptions are not yet available for contact-less use.

Is the City Games app compatible with both iOS and Android devices?

Yes. You can download the Citygames app for free from the Apple App Store (iPhone) and the Google Play Store (Android).

Can a scooter ticket for the Volendam–Marken ferry be cancelled or refunded after purchase?

No. The scooter ticket page states explicitly that tickets cannot be cancelled once they have been booked.

Who are the current board members of the Edam Museum and what positions do they hold?

The seven-member board consists of Marian Quak (Chair), Joop Asselbergs (Secretary), Piet Conijn (Treasurer), Julie Hengeveld (Curator), Jeanette Pietersen (Volunteers Coordinator), Janet Townsend-Stojic (Facilities Coordinator) and Babiche Tervoort (PR Coordinator).

Where can I see the original ‘mermaid of Edam’ statue?

The statuette is on display in the Coopmanshuys, featured on the first floor within the exhibition ‘Edam in 14 steps’.

How can I reach Edam from Amsterdam by public transport?

Frequent regional buses depart from Amsterdam North and run directly to Edam, making the historic town an easy day-trip destination from the capital.

What tasks are involved in the collection-management volunteer position at the Volendam Museum?

Collection-management volunteers register new acquisitions and donations in the museum’s database and help digitise the extensive photo and film archive, so that other museums and researchers can consult the material online.

What information should I provide when requesting a group-outing proposal from Rent & Event?

Rent & Event asks you to specify the group size, preferred date or time period, the desired atmosphere (active, relaxed, competitive, or mixed), an approximate budget per person, and whether catering such as lunch, drinks, or dinner should be included. With these details the team can create one or more tailored proposals for you.

When is the Rent & Event servicedesk available for telephone or email inquiries?

The servicedesk of Rent & Event is reachable every day between 09:00 and 18:00 for assistance with bookings and questions.

Does the Wooden Shoe Factory include a clog museum and what can visitors see there?

Yes. The factory houses a small museum where you can view historic and unusual clogs, including ornate wedding shoes, pairs from other countries, and a period clog-maker’s living room.

Can visitors try on and purchase clogs during their visit to the Wooden Shoe Factory?

Yes. After the live demonstration you may test how wooden shoes feel and browse a shop that sells clogs in many sizes and decorative designs to take home.

What are the basic requirements for renting a tandem bicycle from Rent & Event in Volendam?

A tandem rental is suitable for two adults and must be returned by 18:00 at the latest. The rear passenger should be at least about 1.50 m tall, helmets are optional (free when in stock), and renters are asked to arrive 15 minutes before departure.

Can I request twin beds instead of a king-size bed?

No. All listed room categories at Hotel Old Dutch are furnished with a single king-size bed; twin-bed configurations are not available.

Which restaurant in Marken is recommended for a meal with panoramic water views?

Restaurant Taverne de Visscher is highlighted as Marken’s favourite spot for dining. Its terrace overlooks the Markermeer and the passing Volendam–Marken Express boats, while the menu features Dutch classics such as pancakes, spareribs, sole fish and the signature Marker dessert.

Can the City Games treasure hunt be combined with a day-out package from Volendam–Marken Express?

Yes. The Citygamesapp information notes that you can combine the smartphone treasure hunt with any of the Volendam–Marken Express day-out packages (labelled Day 1, Day 2, or Day 3) available on the website.

What is the maximum parking time in the blue-zone AMVO lot opposite the Volendams Museum?

The AMVO parking area is a blue-zone car park where you may leave your vehicle for up to 1.5 hours, provided you display a valid blue parking disc.

How can I request a copy or transfer of my personal data (data portability)?

Submit your data-portability request by emailing privacy@tourismgroupholding.com. Tourism Group Holding will process the request in line with your GDPR right to data portability and supply the personal data it holds about you in a portable format.

Who should I contact if I have questions about the privacy statement?

For any inquiries about the privacy statement, email privacy@tourismgroupholding.com. Tourism Group Holding will respond to questions or requests for additional information about how your personal data is handled.

How are Volendam–Marken Express tickets delivered after I purchase them online?

After your payment is approved, Marken Express sends the tickets directly to the email address you provided during checkout. Simply open the email to access and print or show the digital tickets when redeeming them at the ticket booth.

How can I contact Rent & Event for bookings or questions?

Rent & Event can be reached by telephone on +31 299 396 980 or by email at info@rent-event.nl. Its servicedesk answers calls and messages daily between 09:00 and 18:00.

Does Rent & Event provide parking information for visitors arriving by car?

Yes. Rent & Event publishes a dedicated “Parking in Volendam” page that explains where to park, how to access the village, and other practical tips so you can start your outing stress-free.

How can I withdraw my consent to the processing of my personal data (right to be forgotten)?

Email your request to privacy@tourismgroupholding.com. Tourism Group Holding will delete the personal data it holds about you in accordance with Article 6(1)(a) of the GDPR.

What does a standard city-bike rental from Rent & Event include, and by what time must the bicycle be returned?

Rent & Event supplies a Gazelle city bike without pedal assistance, a handle-bar phone holder, a digital cycling route via Google Maps, and tips for stops along the way. The rental period runs until 18:00 on the same day, after which the bike must be returned.

Are helmets mandatory when hiring a bicycle from Rent & Event, and can I borrow one on site?

Wearing a helmet is not compulsory. Helmets are available free of charge on request, subject to stock availability at Rent & Event.

What is the maximum deductible when renting an e-chopper from Rent & Event, and can I reduce it?

All e-choppers are WA-insured. In the event of damage you are liable for a maximum deductible of €1,500 per incident, but you may lower this amount to €350 by purchasing an optional insurance supplement that costs €5 per vehicle per rental.

Should I reserve my e-chopper in advance during busy periods?

Yes. Rent & Event advises booking well ahead of time— even on less sunny days— because groups often hire multiple choppers and the entire fleet can be fully booked.

How will I receive my Woltje’s Bakery ticket after I purchase it online?

Immediately after you complete payment, a confirmation email is sent to your inbox. Show this email at the ticket booth in Volendam (Haven 39) or Marken (Havenbuurt 19) to collect the physical ticket that grants you entry.

What does the guided bicycle tour of Volendam and its surroundings include, and how long does it last?

The guided bike tour lasts about 2 hours and covers Volendam, Katwoude and Monnickendam. It includes the use of a multi-gear bicycle, a local guide who shares history, nature and culture insights, and the option to visit a clog maker or cheese farm free of charge.

Where and when does the guided bicycle tour start, and what group size is required?

Tours begin at Rent & Event, Haven 45 in Volendam, and must be pre-booked for groups of 12 or more participants.

What are the key details of an e-fatbike rental in Volendam?

E-fatbikes can be hired from Rent & Event for trips of at least 3 hours, starting at €32.50 per bike. Each rental includes suggested cycling routes delivered via Google Maps and must be returned by 18:00 on the same day.

Can I upgrade to an electric bike for the guided bicycle tour and is there an extra charge?

Yes. The two-hour guided tour price includes a standard multi-gear bicycle, but you can switch to an electric bike on request for an additional fee (the tour description notes “electric bike at extra cost,” although the exact surcharge is not specified).

Is wearing a helmet compulsory during the guided bicycle tour, and are helmets provided?

No. Helmets are not mandatory on the guided bicycle tour, but Rent & Event offers them free of charge when available, so you may borrow one if you wish.

Can the guided bicycle tour be combined with lunch, a traditional costume photo, or a boat ticket?

Yes. Rent & Event explicitly lists that the two-hour guided tour can be paired with optional add-ons such as lunch, a Volendam costume photo, or a Volendam–Marken boat ticket to create a fuller day programme.

Can the privacy statement change over time?

Yes. The privacy statement notes that ongoing technological, service, or legal developments may require updates, and Tourism Group Holding therefore reserves the right to amend the statement at any moment. You are advised to review the current version regularly.

In which languages is the Tourism Group Holding privacy statement available?

The privacy statement is published in English, German, and Spanish.

What is the registered address of Tourism Group Holding B.V.?

The privacy statement lists Tourism Group Holding B.V. at New Yorkstraat 3, 1175 RD Lijnden, Netherlands.

How can I unsubscribe from personalised offers and special-discount emails?

Every promotional email contains an “Unsubscribe” link that immediately removes you from the mailing list. If you have an online account, you can also manage or stop these messages in your subscription settings at any time.

How do I object to the processing of my personal data for direct advertising purposes?

You can object at any time by emailing your request to privacy@tourismgroupholding.com. Once your objection is received, Tourism Group Holding will cease using your personal data for direct advertising, in line with Article 21(2) of the GDPR.

What can visitors expect to see at the Zaanse Schans open-air museum?

Zaanse Schans features historic windmills, traditional green wooden houses, and working artisanal workshops that together give a vivid picture of the Netherlands’ rural culture and early industrial heritage.

Can Rent & Event deliver rented bicycles or e-choppers to my accommodation?

Yes. Rent & Event explicitly states that it can deliver bicycles, e-bikes, tandems, or E-choppers directly to your hotel or other accommodation in or around Volendam; simply mention your delivery request when making the booking.

Does Rent & Event offer a meeting room for company or team outings?

Yes. Rent & Event can arrange an on-site meeting session in a suitable space, allowing you to combine a guided tour or other activity with a business meeting tailored to your group’s needs.

Is Hotel Old Dutch open on New Year’s Day?

Yes. The hotel operates as usual on 1 January; it closes only on Christmas Eve and New Year’s Eve.

What is the exact address of the AMVO parking lot opposite the Volendams Museum?

The AMVO parking lot is located at Zeestraat 33, 1131 ZD Volendam, Netherlands.

How many bicycles can be stored in the hotel’s basement bicycle shed?

Hotel Old Dutch has a spacious, enclosed bicycle shed in the basement with capacity for 55 bicycles. Guests can store their bicycles there safely and free of charge.

Which cycling routes are available from the hotel reception?

The reception provides route descriptions ranging from short rides through Volendam and Edam to longer day trips through Waterland and to the Zaanse Schans. The hotel also states that it works closely with Route.nl for up-to-date cycling paths.

Is Hotel Old Dutch a convenient starting point for the Rondje Gouwzee cycling route?

Yes. The Volendam-Marken Express departs almost in front of the hotel, and cyclists can take their bicycle on board for a small fee, making it convenient for the popular Rondje Gouwzee route.

What wine selection does Restaurant Le Pompadour offer?

Restaurant Le Pompadour has an extensive wine card with 18 open wines and a wider bottle list featuring wines from regions around the world. The wines are tasted and selected by certified staff.

What information is requested in the hotel’s online contact form?

The contact form asks for your name, email address, phone number, and question or comment. It also includes a newsletter opt-in, a privacy statement agreement checkbox, and is protected by reCAPTCHA.