Hotel Old Dutch Volendam

Quick Facts

Overview

The Volendam Museum invites visitors to step back in time and experience everyday life in the historic fishing village of Volendam between 1850 and 1950. Current exhibitions include “Interrupted Time – Stories of loss, recovery, solidarity, and resilience,” which focuses on the 2001 Volendam New Year’s fire and its aftermath. “Volendam, a musical journey through the century!” remains on display due to popular demand. The museum is open daily from 09:30 to 17:30, with summer opening hours running from 6 April to 31 October. Visitors can pre-book tickets online or purchase them at the door. Just a short distance away, the Edam Museum welcomes visitors from Tuesday to Sunday between 10:00 and 16:30. Both museums provide multilingual website sections that cover practical topics such as opening hours, route and parking information, and online ticket ordering.

Offerings, Features, or Content

How It Works

  1. Purchase Volendam Museum admission online via the direct booking link or at the door; present the ticket on entry.
  2. Explore current exhibitions at your own pace during opening hours.
  3. For Edam Museum, check the Visit page to confirm opening hours and any special instructions before arrival.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is Hotel Old Dutch Volendam?

Hotel Old Dutch is a 32-room hotel located directly on Volendam’s harbour, offering traditional hospitality, modern comfort, and panoramic views over the IJsselmeer.

Where is Hotel Old Dutch situated, and is it directly on the harbour?

You will find Hotel Old Dutch at Haven 142, 1131 EW Volendam, right on the dike and directly on the harbour overlooking the IJsselmeer.

How many rooms does the hotel have?

The hotel features 32 spacious, stylishly furnished rooms.

Which room categories are available?

Guests can choose between Superior Room, Superior Room with Sea View, Comfort Double Room, and Comfort Room with Sea View.

What are the features of a Superior Room?

A Superior Room accommodates 1–2 guests, provides a king-size bed, offers 27 m² of space, and includes a luxury breakfast.

Do any rooms offer sea views?

Yes, both the Superior Room with Sea View and the Comfort Room with Sea View overlook the IJsselmeer.

Is breakfast included with every room type?

All listed room categories come with a luxury breakfast included.

What are the check-in and check-out times?

Check-in is possible from 14:00 to 21:00, and check-out is required by 11:00. The reception is not staffed overnight, so arrivals after 21:00 cannot be accommodated; please plan to arrive within the stated check-in window.

What are the general opening hours of the property?

The hotel is open Sunday through Thursday from 10:00 to 23:00 and on Friday and Saturday from 10:00 to 23:00.

Which special packages can I book?

The hotel offers a Summer Arrangement, a Haven Arrangement, and a Weekend Arrangement.

What does the Summer Arrangement include?

It provides two days in a double room with both breakfast and dinner included.

What is the Weekend Arrangement?

The Weekend Arrangement offers two fully catered days in the hotel.

Does the hotel have an on-site restaurant?

Yes, Restaurant Le Pompadour operates on the premises.

What type of cuisine does Restaurant Le Pompadour serve?

The restaurant features an international menu with dishes such as baked sole, fried oysters, seasonal stewed eel, and meats like tournedos, veal entrecôte, and côte de boeuf.

Are meat dishes available alongside seafood specialties?

Yes, guests can enjoy premium meat options including tournedos, veal entrecôte, and côte de boeuf, all served with vegetables, potatoes, and fries.

Is there a wine bar at the hotel?

Yes, the property hosts a wine bar called "It’s Wine."

How can I book a room?

Rooms can be booked directly through the hotel’s online booking engine or by contacting the hotel via phone, email, or WhatsApp.

What contact methods are available?

You can reach Hotel Old Dutch by telephone on +31 299 39 98 88, by email at info@olddutch.nl, or via WhatsApp for quick inquiries at +31 299 399 888.

Who will benefit most from staying here?

Couples and small travel parties seeking waterfront views, easy access to Volendam’s attractions, and personal service will find the hotel especially suitable.

What unique feature sets Hotel Old Dutch apart?

Its prime location directly on Volendam’s harbour combines traditional Dutch hospitality with uninterrupted views over the IJsselmeer.

How close is the hotel to Amsterdam?

The hotel highlights that Amsterdam is "around the corner," making day trips to the capital convenient.

In which languages is the website available?

The website can be viewed in Dutch, German, and English.

What are the features of a Comfort Double Room?

The Comfort Double Room accommodates 1–2 guests, offers 17 m² of space, is furnished with a king-size bed, and includes a luxury breakfast.

What are the features of a Comfort Room with Sea View?

The Comfort Room with Sea View fits 1–2 guests, provides 17 m² of space, has a king-size bed, overlooks the IJsselmeer, and comes with a luxury breakfast.

Do direct bookings include any bar credit?

Yes. Guests who book a room directly receive €10 bar credit per stay.

What are the features of a Superior Room with Sea View?

The Superior Room with Sea View hosts 1–2 guests in a 27 m² space, includes a king-size bed, overlooks the IJsselmeer, and comes with a luxury breakfast.

Is Wi-Fi available throughout the hotel and is it complimentary?

Wi-Fi is available in all areas of the hotel. Access is complimentary for all guests.

Can Hotel Old Dutch be booked together with activity packages from Volendam Events?

Yes. Volendam Events partners with Hotel Old Dutch, enabling guests to combine the company’s themed activities—such as workshops or quizzes—with an overnight stay at the hotel.

Can the hotel accommodate group bookings?

Yes. With 32 rooms, Hotel Old Dutch is large enough to host group stays while still remaining compact enough to provide personal service.

On which social media platforms can I follow Hotel Old Dutch?

The hotel maintains active profiles on Facebook and Instagram, both linked from its official website.

How long does the ferry ride between Volendam and Marken take?

The Volendam – Marken Express crossing takes about 30 minutes from one harbour to the other.

What facilities are available on board the Volendam–Marken ferry, and is live commentary provided during the crossing?

The heated vessels feature a toilet, an onboard bar where you can purchase drinks and light snacks, a sound system for live commentary, and a panoramic deck that provides open-air seating with wide water views.

What are the typical daily departure times for the Volendam – Marken ferry?

Sailings run every day, starting from Volendam at 09:45 with departures roughly every 45 minutes until 18:45, while sailings from Marken begin at 10:30 and continue about every 45 minutes until 19:15 (marked departures operate in peak periods).

What are the room sizes for each category?

Superior Rooms (including the Sea-View option) measure 27 m², while Comfort Rooms (including the Sea-View option) measure 17 m².

Can I bring a bicycle on the Volendam–Marken ferry and how much does it cost?

Yes. The Marken Express offers a dedicated “bootticket incl fiets,” allowing you to take your bicycle on board for €11 per single crossing.

Can I purchase ferry tickets online in advance?

Yes. The Volendam Marken Express website features a “Koop tickets” option where you can reserve and pay for your trip before arriving at the pier.

Are combination tickets available that bundle the ferry with local attractions or refreshments?

Yes. The ticket shop lists various add-ons, such as Coffee & Apple Pie, a visit to the Clog Factory in Marken, and Woltje’s Bakery, which can be purchased together with your ferry crossing.

Can I bring a scooter on the Volendam–Marken ferry?

Yes. The Marken Express offers a dedicated “bootticket incl scooter” that allows passengers to take a scooter aboard for the 30-minute crossing. The ticket costs €12.00 per single journey and covers both the passenger fare and the scooter.

Which public bus lines connect Amsterdam Central Station to Volendam, who operates them, and at which stop should I get off for Hotel Old Dutch?

Daytime buses 316 and 391 link Amsterdam Central Station with Volendam, while night services N06, N14, and N94 cover the route after hours. All services are operated by regional carrier EBS OV, branded locally as MeerPlus. For Hotel Old Dutch, take bus 316 and alight at the Julianaweg Centrum stop; from there it is roughly a five-minute walk to the hotel on the harbour.

Which of the hotel’s packages include dinner in addition to breakfast?

Only the Summer Arrangement specifies that dinner is included together with breakfast. The Haven and Weekend Arrangements do not list dinner among their inclusions.

Which themed activities from Volendam Events can be combined with an overnight stay at Hotel Old Dutch?

Volendam Events offers a broad range of add-on activities—including the Volendams language workshop, the local “Inburgeringscursus,” the “Ik hou van Holland” Quiz or Quiz Dinner, and more daring options like the “50 Tinten” dildo-decorating workshop or Sex Quiz—all of which can be packaged together with a night at Hotel Old Dutch.

Does the Volendam–Marken ferry operate every day of the year?

Yes. The Volendam–Marken Express states “We sail every day,” with departures roughly every 45 minutes from about 09:45 to 19:15. During busy periods additional sailings—marked with an asterisk (*) in the timetable—are added at the start and end of the day.

Are the ferry vessels heated for comfort during colder weather?

Yes. The fleet is explicitly described as heated, so passengers remain comfortable even in cooler seasons.

In which languages is the Volendam–Marken Express website available?

The ferry’s website can be viewed in Dutch, English, German, and Spanish.

Are guided city walks available in Volendam?

Yes. The local event calendar lists a weekly City Walk led by a guide through Volendam.

Is there a weekly market in Volendam?

Yes. Volendam hosts the Zaterdagmarkt (Saturday market) every week.

What are the current ticket prices for the Volendam–Marken ferry, and do children under four travel free?

A single crossing costs €10.00 for adults and €5.00 for children aged 2–10, while children under four travel free. A return ticket costs €16.50 for adults and €8.25 for children aged 2–10; children under four continue to travel free of charge.

Is outdoor seating available on the Volendam–Marken ferry?

Yes. Each boat has a panoramic deck that provides open-air seating so passengers can enjoy unobstructed views during the 30-minute crossing.

What is the current TripAdvisor rating of the Volendam–Marken ferry service?

The Volendam–Marken Express reports a TripAdvisor score of 4.8 from 30 traveler reviews.

What does the "Volendam – Marken in 1 Dag" arrangement include, how long does it last, what does it cost, and why is it especially popular?

The "Volendam – Marken in 1 Dag" package—one of Volendam Events’ most popular arrangements—combines coffee with pastry, a return ferry ticket, a walking tour on Marken, lunch on Marken, a photo in traditional Volendam costume, and the puzzle tour ‘Geheimen van Volendam’. The full-day trip lasts about 6 ¾ hours and is priced from €55.00 per person.

How long is the Zeilboot rondvaart between Volendam and Marken and what does it cost?

The sailing on the Markermeer lasts roughly 75 minutes. Tickets start at €20 for adults and €10 for children aged 2–10.

What is included in the “Dagarrangement Aan de Volendamse Haven” and what is its duration?

This full-day package offers a tasting-style lunch, the ‘Geheimen van Volendam’ puzzle tour, a photo in Volendam costume, and dinner. It spans about 7 hours and is currently priced at €59.50 per person.

Where can I rent a bicycle or e-chopper in Volendam?

Rent & Event in Volendam advertises both bicycle and e-chopper rentals, which can be browsed and booked directly through its website.

What is the contact information for Volendam Events?

Volendam Events lists its office at Sint Jozefstraat 5 in Volendam and can be reached by telephone on 0299-323217.

What kinds of city games does Volendam Events promote?

The City Games range includes puzzle trails and iPad-based interactive games, all bookable as part of Volendam Events’ catalogue of more than 300 local activities.

Can Volendam Events prepare a tailor-made family outing quote?

Yes. Volendam Events offers non-binding, customised quotations that match your wishes and budget and usually delivers the proposal within 24 hours.

What are the indicative per-person prices for an overnight family arrangement booked via Volendam Events?

Volendam Events notes that B&B stays start at approximately €35 per person including breakfast and tourist tax, while hotel rooms cost about €65 per person including breakfast.

Which family hotel arrangements are highlighted by Volendam Events?

Popular options include the Weekendje Volendam Marken, Hotelarrangement Zuiderzee, Hotelarrangement Palingsound, and Hotelarrangement Volendamse Avond.

Which UNESCO World Heritage forts can guests easily visit from Volendam?

The Defence Line of Amsterdam runs close to Volendam, placing several UNESCO-listed forts within easy reach—among them Fort bij Edam (Oorgat 10, 1135 CR Edam), Fort bij Spijkerboor (Westdijk 46, 1464 PC Westbeemster), and Fort bij Kwadijk (Zeevangsdijk 4, 1471 EA Kwadijk). Each fort can be reached by car in roughly 15–25 minutes.

What does the “E-bike Arrangement Volendam Marken” include and how long does it last?

The E-bike Arrangement combines a cup of coffee or tea, full-day e-bike rental, and a Marken–Volendam boat trip. It is available for a minimum of two people and lasts about 3.5 hours.

What is included in the “Zeilarrangement Volendam” package and what are its duration and price?

The Zeilarrangement features a sailing trip on the Markermeer, a photo in traditional Volendam costume, and the puzzle tour ‘De Geheimen van Volendam’. It runs roughly 4.5 hours for groups of eight or more and costs €90.00 per person.

What does the “Happen Stappen & Varen Volendam” arrangement provide and how long does it take?

This package merges a visit to Volendam with a trip to Marken, including lunch (Volendam Belevenis style), a photo in local costume, and a puzzle tour. It requires at least four participants and spans about 6 ¾ hours, priced at €62.50 per person.

What is covered by the “Dagje Volendam Marken Actie” and what is its current price?

The deal bundles the ‘Geheimen van Volendam’ puzzle tour, a ferry crossing to Marken, and a photo in Volendam costume. For a minimum of two people, it lasts around 4.5 hours and is now offered at a promotional €29.50 per person (regular €37.50).

What does the “Rondleiding Volendam – Palingrokerij – Palingsound Museum” tour include and how long does it last?

The tour combines a guided walk through Volendam, a visit to a traditional eel-smoking facility, and entry to the Palingsound Museum. It is available for groups of at least eight people, lasts approximately 2 hours, and costs €16.50 per person.

What is included in the “Rondleiding Volendam Extra” package and what are its duration and price?

This package features a ferry trip to Marken, a guided tour of Volendam, an extensive lunch, a photo in Volendam costume, and a tour of the eel smoker. It requires a minimum of 12 participants, runs about 6 hours, and costs €69.50 per person.

Where can I view photos of the hotel and its rooms before booking?

The official Hotel Old Dutch website includes a dedicated “Fotogalerij” (Photo Gallery) section that showcases images of the guest rooms, restaurant, wine bar, and harbourfront setting.

Which notable companies has Volendam Events organised activities for?

Volendam Events lists a wide range of corporate clients, including KPN, Shell, Heineken, Rabobank, ABN AMRO, Rijkswaterstaat, the Dutch Government (Rijksoverheid), KLM, ING, and the University of Amsterdam, among others.

Which payment methods are accepted for online bookings on the Volendam Events website?

The Volendam Events site indicates secure payment options with iDEAL and Mastercard, and it also mentions acceptance of VVV gift cards.

Which accommodation partners does Volendam Events work with for overnight stays?

Volendam Events lists Hotel Spaander, Hotel Volendam, Hotel Old Dutch, Roompot Volendam (hotel and bungalow park), and Landal Park as its collaborating accommodation partners.

What is Volendam Events’ current Google review rating?

Volendam Events reports a Google Reviews score of 4.9 based on 1,204 customer reviews.

Where and when can I watch the free film about the origins of Volendam?

A film on the founding of Volendam is shown in the historic Visafslag on the harbour every Friday, Saturday and Sunday. Admission is free and the screenings run each weekend through September 2026, with staff from the Volendams Museum on hand to provide additional context.

What are the opening hours of the Volendams Museum?

The Volendams Museum is open daily from 10:00 to 17:00.

Is the Volendams Museum wheelchair accessible?

Yes. The museum confirms that it is wheelchair accessible, allowing all visitors to explore its collections comfortably.

Approximately how many different activities does Volendam Events offer?

Volendam Events advertises a catalogue of more than 300 local activities that can be booked individually or bundled with accommodations.

Is there a voucher for a free extra photo when doing a traditional Volendam costume photoshoot?

Yes. Foto Zwarthoed (Haven 12, Volendam) offers an “Extra foto cadeau” voucher that entitles you to one additional 13 × 18 cm print at no charge. Simply show the voucher—printed or on your phone—when you arrive at the studio.

What are the opening hours of the Edams Museum?

The Edams Museum is open from Tuesday to Sunday between 10:00 and 16:30 and remains closed on Mondays.

How can I contact the Edams Museum?

You can reach the Edams Museum by telephone on +31 299 372 644 or by email at info@edamsmuseum.nl.

Can I explore the Edams Museum collection online before visiting?

Yes. The Edams Museum website offers an “Ontdek de collectie online” section where visitors can browse a selection of artworks digitally.

Which UNESCO World Heritage polder landscape can guests explore near Volendam?

Laag Holland’s Droogmakerij De Beemster—a meticulously designed 17th-century polder—lies close to Volendam. Visitors can discover its history of Dutch land-reclamation on marked walking and cycling routes and through exhibitions and guided tours.

Besides bicycles and e-choppers, what other activities can I book through Rent & Event in Volendam?

Rent & Event’s site shows that it also arranges guided walking tours under “Rondleidingen Volendam” and boat trips listed as “Boottochten Volendam,” alongside a broader catalogue of local group outings.

How long has Volendam Events been organising outings in Volendam?

The company notes on its website that it has been an outings specialist for more than 15 years.

Where can I rent a two-person scooter in Volendam?

Rent & Event in Volendam offers two-person scooter rentals; you can browse the options and make a booking directly on its website.

What is the maximum group size that Foto Zwarthoed can photograph in traditional Volendam costume?

Foto Zwarthoed states that its authentic studio can accommodate groups of up to 101 people for a traditional Volendam costume photoshoot.

Does Foto Zwarthoed provide original Volendammer costumes for photo sessions?

Yes. Foto Zwarthoed confirms that guests are dressed in original Volendammer klederdracht (traditional local costumes) for their portrait sessions.

What does the “Dagarrangement Ontdek Volendam” include and what are its duration and price?

The package combines the Muzikale Puzzeltocht, a photo in traditional Volendam costume, and a harbour-side dinner. It lasts about 9 hours, requires a minimum of 10 participants, and costs €102.50 per person.

What are the details of the “Muzikale Puzzeltocht” activity package?

The Muzikale Puzzeltocht mixes an interactive puzzle trail with a Palingsound pop quiz in a local café and includes one drink. It runs for roughly 2.5 hours, is bookable from 12 participants, and is priced at €29.50 per person.

What does the “Dagje Volendam Actie E Chopper” arrangement provide and how long does it take?

This day trip bundles the Volendam Belevenis experience, lunch, a traditional costume photo session, and a guided e-chopper tour. It lasts about 6 hours, is available from four participants, and is currently offered at a promotional €72.50 per person (regular €77.50).

What is included in the “E-bike Arrangement Gouwzee” and what are its duration and price?

The arrangement features coffee with pastry, a full-day e-bike ride around the Gouwzee, a ferry crossing, lunch, a costume photo, and the puzzle tour ‘Geheimen van Volendam’. It lasts approximately 7.5 hours for at least two people and costs €82.50 per person (standard €87.50).

What are the opening hours of Foto Zwarthoed’s traditional costume photo studio?

Foto Zwarthoed, located at Haven 12 in Volendam, states opening hours of 09:30–18:00 daily from Monday to Sunday.

How much does a one-hour guided walking tour of Volendam cost and what is the group size requirement?

Rent & Event lists a standard guided walking tour through Volendam’s highlights and history priced at €12.50 per person. The tour lasts about 1 hour and can be booked for groups starting from 15 participants.

What are the details of the guided Volendam tour that includes a visit to the Smit Bokkum eel smokehouse?

The two-hour package combines a guided walk through Volendam with entry to the traditional Smit Bokkum eel smokehouse. It costs €19.50 per person and is available for groups of at least 15 participants.

What does the electric-bike package with lunch and a costume photo include and what is the current price?

The package provides full-day e-bike rental, lunch, and a photo in traditional Volendam costume. It lasts about 6 hours for a minimum of two people and is offered at a promotional €49.50 per person (regular price €57.00).

What is included in the "Mama (or Papa) and Child" day arrangement and how much does it cost?

The family-focused arrangement bundles a farm visit, playground stop, picnic basket, and a traditional costume photo session. It is available from two participants, spans the whole day, and starts at €24.50 per person.

In which languages is the Volendams Museum website available?

The Volendams Museum website can be viewed in Dutch, English, and German.

Where is Foto Zwarthoed located and how can I contact the studio?

Foto Zwarthoed is at Haven 12, 1131 ER Volendam. The studio can be reached via info@fotozwarthoed.com or by phone on +31 299 363 758.

Is there a regional day ticket for unlimited bus travel around Volendam?

Yes. Operator MeerPlus offers the “MeerPlus Dagkaart Zaanstreek–Waterland,” which gives unlimited bus travel in the region for one day.

How do I book a day arrangement with Volendam Events?

Select your preferred arrangement on the Volendam Events website and reserve it directly online. You will immediately receive an invitation with route directions, and 30 days before the event an email with a secure payment link is sent for easy settlement.

Are Volendam Events arrangements available on Sundays?

Yes. Volendam Events operates seven days a week and confirms that every arrangement can also be booked on Sunday, when the harbour area is especially lively.

Is Hotel Old Dutch fully wheelchair-accessible, including guest rooms and bathrooms?

The lift renovation is complete and the elevator operates daily from 07:30 until roughly 23:00, giving wheelchair users access to all floors. Standard guest rooms are spacious enough for wheelchair entry, but none are specially adapted with roll-in showers or fully accessible bathrooms.

What is the average nightly room rate for each room category?

Room rates are dynamic and can be checked via the hotel’s online booking engine. Depending on availability, nightly prices range from €140 to €240, breakfast included.

Are pets allowed at Hotel Old Dutch and in Restaurant Le Pompadour, and are there any fees or restrictions?

Pets are not permitted to stay in the hotel’s guest rooms or other accommodation areas, so no pet-related fees apply. They are, however, welcome to accompany you in Restaurant Le Pompadour.

Where can I park when staying at Hotel Old Dutch, do I need to reserve a space, and how far are the recommended car parks?

The hotel does not provide on-site parking. Guests are advised to use the large public car park at Slobbeland/Haven Zuid or the long-term section at Marinapark, both of which are free of charge and located about a 5–7 minute walk from Hotel Old Dutch. If you prefer covered paid parking you can choose the nearby Havenhof Garage. All public parking operates on a first-come, first-served basis and spaces cannot be reserved in advance.

What is the hotel's cancellation and modification policy for room reservations?

Standard-rate reservations may be cancelled or modified free of charge up to 48 hours before arrival. Non-refundable bookings cannot be changed or cancelled without incurring a fee.

Which payment methods (credit cards, cash, online wallets) are accepted at the hotel and restaurant?

The hotel and its restaurant accept payments in cash and by credit or debit card. No online wallet options are offered.

Do guest rooms have air-conditioning and other climate-control features?

Guest rooms do not have air-conditioning. No additional climate-control features are specified.

When did Hotel Old Dutch open and who founded it?

Hotel Old Dutch opened in 1994 and was created through the collaboration of friends Jan and Kino together with their spouses Lida and Gina.

Can I purchase a gift voucher for a stay at Hotel Old Dutch?

Yes. The hotel offers customisable hotel cheques that you can give as a gift, for example for an overnight stay or a full arrangement.

Is Hotel Old Dutch within easy walking distance of Volendam’s shops and attractions?

Yes. Located directly on the dike, the hotel lets you step outside and reach the harbour, village centre, terraces, and local sights on foot within minutes.

Does the Volendams Museum offer guided tours, lectures, or thematic presentations for groups?

Yes. The Volendams Museum can arrange guided tours, short lectures, thematic presentations, or film presentations for visiting groups. Museum guides can cover topics such as Volendam and Waterland history, with optional image or sound fragments.

What are the standard admission prices for the Volendams Museum?

Entrance costs €8.00 for adults (18–64), €6.50 for seniors 65+ and students, €5.50 for youth aged 13–17, and €3.50 for children 6–12; children under six enter free.

Is entry to the Volendams Museum free with a Museum Card or I Amsterdam City Card?

Yes. Holders of a Netherlands Museum Card or an I Amsterdam City Card receive free admission to the Volendams Museum.

Does the Volendams Museum have accessible toilets and a baby-changing facility?

Yes. The museum provides an adapted toilet for visitors with reduced mobility and includes a baby changing area.

Where can tour coaches drop off and park when visiting the Volendams Museum?

Coaches can use the dedicated drop-off and pick-up point located right next to the museum entrance. After passengers disembark, the driver can park the bus at either the Marinapark lot (about a 10-minute walk) or the Parallelweg/Haven lot (about a 12-minute walk) before returning to collect the group.

Can I purchase Volendams Museum tickets online in advance?

Yes. The museum’s ticket page features an “Order tickets directly online” link that lets you select and pay for your tickets before your visit.

How do I start the City Games treasure hunt in Volendam or Marken, and what does it cost?

Download the free Citygames app from the App Store or Google Play, then buy an access code on the Marken Express site for €4.99. Enter the code to unlock the map and follow the self-guided quiz through the village on your own smartphone, playing solo or in teams at your own pace.

How can I contact the Volendam–Marken Express customer service?

You can reach the Volendam–Marken Express by telephone on +31 299 363 331 or by email at info@markenexpress.nl.

Which payment methods are accepted for purchasing Volendam–Marken Express tickets online?

Online ticket payments are processed in euros via iDEAL or by credit card.

Where is the Wooden Shoe Factory located and what are its opening hours?

The antique steam-powered clog factory can be visited at Harbour 39, 1131 EP Volendam, or Havenbuurt 19, 1156 AL Marken, and is open daily from 10:30 to 18:00.

In which languages are the Wooden Shoe Factory demonstrations presented?

Demonstrations are conducted in both English and Dutch.

How long has the Volendam–Marken Express been operating?

The Marken Express began sailing between Volendam and Marken in 1933, giving the service almost 100 years of history.

Does Hotel Old Dutch have a meeting room and what facilities does it offer?

Yes. The hotel provides a separate conference room suitable for meetings, presentations or workshops of up to 16 participants. The space is equipped with the essential business-meeting facilities; if you need specifics on the available equipment, room layout or extra options, please contact the team for details.

Can a business meeting be combined with lunch or dinner at Restaurant Le Pompadour?

Yes. Hotel Old Dutch can arrange a lunch or dinner in Restaurant Le Pompadour alongside your meeting; for groups larger than 10 guests the hotel asks that you reserve in advance.

What are the cost and opening hours of the Havenhof parking garage near Hotel Old Dutch?

Parking in Havenhof costs €1 per half-hour with a maximum daily rate of €30, and the garage is open 24 hours a day.

Does the Volendams Museum offer genealogy assistance, and how can I request a family tree search?

Yes. The Volendams Museum provides a dedicated genealogy service. Fill out the online “Request a family tree” form on the museum website with your first and last name, e-mail address and telephone number; after submission the Genealogy Team will review your request and contact you to discuss the details of your family-tree search.

Are electric-vehicle charging points available close to the Volendam Museum?

Yes. Four public charging points are located in the AMVO car park directly opposite the museum, and two more are about 200 metres away on Wilgenlaan near Apotheek Volendam. A map of all nearby chargers can be found on the Municipality of Edam-Volendam website (search for “Zeestraat, Volendam”).

What is Stichting Klederdrachten Volendam and how can I get involved?

Stichting Klederdrachten Volendam is a foundation that preserves and restores authentic Volendammer costumes and presents them at shows and in the Volendam Museum. Interested volunteers who wish to help make or display the clothing can contact the Volendam Museum for more information.

Where can I park when visiting the Volendams Museum?

The museum lists several nearby options: the AMVO parking lot opposite the museum (free, blue-zone, max 1.5 hours with a blue card); the free long-term lots at Marinapark (10-minute walk) and Parallelweg/Haven (12-minute walk); and two paid covered garages—Havenhof on Zeestraat and Centrum Volendam on Boegstraat.

How do I apply to become a volunteer at the Volendams Museum?

The museum invites prospective volunteers to complete the contact form on its website. After you submit your details, a staff member will call you to discuss your interests and available volunteer roles such as guest reception or collection management.

Do any rooms at Hotel Old Dutch have a balcony?

Yes. The hotel indicates that some guest rooms include a private balcony overlooking either the harbour or the village.

When was the Volendams Museum officially opened?

The Volendams Museum was formally opened to the public on 12 March 1977.

Does the Volendams Museum organise temporary exhibitions?

Yes. In addition to its permanent displays, the museum stages a new thematic exhibition every year.

What is the theme of the current exhibition “From Yredam to Edam” at the Edams Museum?

The exhibition traces how the medieval settlement of Yredam evolved into the prosperous 16th-century trading town of Edam. Interactive displays and touch-screen maps guide visitors through daily life, urban growth, and architectural changes across the centuries.

Which activities can the Volendams Museum organise for sponsor company outings?

For sponsoring firms the museum can arrange tailor-made guided tours, short lectures on Volendam and Waterland history (optionally with images or sound), and film presentations—all led by the museum’s own guides.

Is Hotel Old Dutch open on Christmas Eve and New Year’s Eve?

No. The hotel closes on both Christmas Eve and New Year’s Eve; it operates every other day of the year.

Should I rely on GPS when driving into Volendam to reach the hotel?

The hotel advises guests to switch off their GPS navigation upon entering Volendam and follow the local parking signs instead for the smoothest route to the recommended car parks.

Can I donate Volendam-related objects to the Volendam Museum?

Yes. The museum actively welcomes donations such as Volendam clothing, jewellery, utensils, artworks, photographs, films, song lyrics and other historically valuable items. To discuss a potential donation you must first make an appointment by calling the museum on +31 299 369 258; items cannot be accepted without prior assessment.

What in-room facilities are provided as standard at Hotel Old Dutch?

Every guest room includes a private shower and toilet, a telephone, and a television. All rooms are stylishly furnished and can be reached by elevator.

Within how many days can I request a refund for a wrongly ordered open ticket bought online?

If you purchased an open ticket (no fixed date or time) through markenexpress.nl, you may request a refund within fourteen days of purchase by sending an email to info@markenexpress.nl.

What should I do if the tickets I receive are not in line with my order?

You must notify Marken Express in writing, stating your reasons, as soon as possible and no later than three days after delivery so that the issue can be resolved or the tickets replaced or refunded.

Where can I submit a complaint about a digitally purchased ticket that remains unresolved?

Unresolved complaints concerning products bought on markenexpress.nl can be filed via the dedicated inquiry form referenced in the terms and conditions.

Can I pause the City Games treasure hunt and continue later?

Yes. While playing in the Citygames app you can pause the game at any moment—​for example to sit on a terrace—​and then resume the route whenever you wish.

Which volunteer positions are currently advertised by the Volendam Museum?

The museum is looking for volunteers to (1) act as host or hostess welcoming visitors and (2) help register new acquisitions and digitise the photo and film collection as a collection-management employee.

How long is an open ticket for the Volendam–Marken ferry valid?

An open ticket purchased via markenexpress.nl remains valid for 12 months from the date of purchase.

Does the Volendams Museum organise special children’s activities during school holidays?

Yes. The museum holds craft afternoons in school holidays where children make traditional Volendam costume items using original materials.

Is the Volendams Museum brochure available online and in multiple languages?

Yes. The brochure can be downloaded from the museum’s website and is offered in Dutch, German, French and Spanish.

Are guided tours offered by the Edam Museum on Cheesemarket Wednesdays?

Yes. The Edam Museum advertises a guided visit to the Council Chamber of the old Town Hall specifically on Cheesemarket Wednesdays.

Can non-hotel guests dine at Restaurant Le Pompadour?

Yes. Restaurant Le Pompadour welcomes outside visitors for both lunch and dinner; you do not have to be an overnight guest to enjoy a meal there.

Where and when is breakfast served at Hotel Old Dutch?

Breakfast is served buffet-style in Restaurant Le Pompadour, which is located inside the hotel. It is served from 07:30 to 10:00 on weekdays and from 08:00 to 10:00 on Saturdays and Sundays.

Where can I download walking routes for a self-guided tour of Volendam?

The “Uniquely Volendam” sightseeing page on the Marken Express website provides a “Download our walking routes” link. Click this link to obtain free route maps complete with sightseeing information for a self-guided walk through the village.

What is the Cigar Band House exhibit at the Volendams Museum?

Since 1995 the Volendams Museum has featured the Cigar Band House: a unique installation containing mosaics created from roughly 11 million cigar bands that depict famous buildings, provincial coats of arms and other detailed scenes.

When was the current expanded Volendams Museum building officially opened?

After a major community-funded expansion, the new Volendams Museum premises were officially opened on 16 March 1991 by the mayor of Edam-Volendam.

How can I apply for a job at Hotel Old Dutch?

Open positions are listed on the “Werken bij Old Dutch” (Working at Old Dutch) page. Visit that page to view the current vacancies for part-time or on-call service staff and follow the instructions provided there to submit your application.

Are guided tours available at the Edam Museum and when are they held?

Yes. The Edam Museum offers guided tours. A public guided tour takes place every last Sunday of the month at 14:00; it starts at the Steenen Coopmanshuys, lasts just under an hour, and costs €4.50 per person in addition to the normal entrance fee. Beyond this monthly tour, the museum also schedules new or themed guided visits during its regular opening hours (Tuesday–Sunday, 10:00–16:30). You can register in advance or enquire about upcoming tours by emailing the museum.

Is the Edam Museum operated by volunteers?

Yes. The Edam Museum is run entirely by enthusiastic volunteers who handle daily operations and visitor services.

Roughly how many volunteers work at the Edam Museum?

The museum relies on about 60 volunteers, more than 40 of whom regularly serve as reception staff.

Which main task groups are handled by volunteers at the Edam Museum?

Volunteers cover duties such as security management, collection management, communication, education, maintenance, tours, exhibition design, transport assistance, project activities and garden upkeep.

Does the Edam Museum have ANBI status?

Yes. The Edam Museum is registered as a cultural Institution for Public Benefit (ANBI).

Is the Edam Museum officially recognised under the Dutch Museum Standard?

Yes. The museum meets all criteria of the national Museum Standard and is therefore classified as a recognised museum in the Netherlands.

Is Marken Express liable for personal injury or property damage during the ferry journey?

No. Article 11.3 of the general terms and conditions states that passengers travel entirely at their own risk and that Marken Express is not liable for any damage incurred on the way to, from, or during the event.

What happens if I am refused entry by the event organiser or authorities after purchasing a Marken Express ticket?

Under Article 11.2 of the terms and conditions, Marken Express accepts no responsibility if the organiser or public authorities deny you admission due to your own actions or negligence.

How many guests can each room accommodate, and do you offer rooms for up to three people?

Hotel Old Dutch offers 32 stylishly furnished rooms. While most room types are designed for 1–2 guests, a limited number can comfortably accommodate a third person. Please check our online booking engine or contact the reservations team to see current availability and prices for three-person rooms.

Does Restaurant Le Pompadour have an outdoor terrace overlooking the harbour?

Yes. The hotel notes that it welcomes many guests not only inside the restaurant but also on its scenic terrace directly on Volendam’s harbour.

Can Hotel Old Dutch arrange a fully customised business meeting or company outing?

Yes. The hotel advertises tailor-made business services—ranging from meetings in its conference room to complete corporate outings that combine meals, overnight stays, or local activities—so companies can book an event that fits their exact needs.

Is Restaurant Le Pompadour open for both lunch and dinner?

Yes. Hotel Old Dutch confirms that guests are welcome to enjoy both lunch and dinner in Restaurant Le Pompadour.

Can I decide my own schedule when visiting Volendam and Marken with a Marken Express ticket or package?

Yes. You are free to choose the departure and return sailings that suit you and fill the rest of the day as you wish, even when you book a package. Just remember that Fotograaf Volendam can be busy; reserve your preferred photo-shoot time slot online or at the ticket office in advance.

Where do I redeem an online confirmation for Marken Express, package, or Woltje’s Bakery tickets?

Present your confirmation email at the ticket booth in Volendam (Haven 39) or in Marken (Havenbuurt 19). Staff will scan the voucher and issue the physical tickets you need for boarding or entry.

Is Woltje’s Bakery wheelchair accessible?

Yes. The Woltje’s Bakery museum, shop, and tasting area are described as wheelchair accessible, so guests with reduced mobility can visit comfortably.

Are tickets bought at the Marken Express ticket office refundable?

No. The Marken Express terms state that tickets purchased at the ticket offices in Volendam are non-refundable.

Can I get a refund for a timed-entry Marken Express ticket?

No. Tickets for products that specify a particular date and time (‘timed entry tickets’) are explicitly listed as non-refundable in the Marken Express terms and conditions.

What happens if I lose or damage my Marken Express ticket?

Marken Express will not issue duplicate tickets and will not provide a refund for tickets that are misused, lost, stolen, or damaged.

Can the Volendams Museum arrange a private tour based on my family tree or another specific theme?

Yes. The museum states that if you wish to have a private tour focused on a family tree or a particular historical or cultural theme, you can contact the manager to discuss the possibilities and schedule.

How can I request a quotation for a business meeting or corporate event at Hotel Old Dutch?

If you wish to organise a meeting, lunch, dinner, company outing or overnight stay, simply contact Hotel Old Dutch directly to discuss the options and request a tailor-made quotation. The business page lists phone details and a contact button for quick enquiries.

What is the price of the special three-course dinner for hotel guests at Restaurant Le Pompadour?

Hotel guests can enjoy a three-course dinner in Restaurant Le Pompadour for €41.50 per person, excluding drinks. The offer applies exclusively to guests staying at Hotel Old Dutch.

What should I do if I do not receive the confirmation email for my Volendam–Marken Express online booking?

First, check your spam or junk folder. If the confirmation is still missing, contact the Volendam–Marken Express team or visit the ticket offices at Haven 39 in Volendam or Havenbuurt 22 in Marken so staff can retrieve and reissue your booking details.

Can I rent the Volendam–Marken Express vessel for a private meeting or business event?

Yes. The Volendam–Marken Express offers a private meeting ambiance on board. For details and reservations, call +31 299 363 331 or email info@markenexpress.nl.

How much can I save with a Volendam–Marken Express combination package?

The Volendam–Marken Express advertises a combination discount that can save you up to €44 compared with purchasing the included tickets separately.

What does the High Wine at Wine Bar “It’s Wine” include and on which days is it available?

The High Wine experience starts with a glass of sparkling wine and continues with three carefully selected wines, each paired with matching delicacies. It is served every Friday, Saturday and Sunday in the on-site wine bar “It’s Wine.” Reservations can be made by calling +31 229 399 888.

Which mobile app offers real-time bus departures and tourist information for the Zaanstreek–Waterland region?

The Old Holland Tour app, downloadable from both the Play Store and the App Store, provides real-time bus schedules alongside tourist information for destinations around Edam, Volendam, Marken and the wider Zaanstreek–Waterland area.

What key attractions are specifically highlighted for visitors to the Zaanstreek–Waterland area?

The tourist information page lists Edam, Volendam and the open-air heritage site Zaanse Schans as the area’s primary highlights.

For a private party cruise on the Volendam – Marken Express, from which harbours can guests board the vessel?

Private party sailings (Feestboot) can embark from the harbours of Monnickendam, Volendam or Marken before cruising on the Gouwzee or Markermeer.

Where can I find parking information for Hotel Old Dutch and download the recommended parking route?

Hotel Old Dutch’s website features a dedicated parking section with route and parking details for guests arriving by car. On the Important Information page you’ll also find a “Download parking route” link that provides a detailed map showing the recommended car parks at Slobbeland, Havenhof and Marinapark.

What does the Harbour Package include, and does it feature a boat trip?

The Harbour Package is a one-night, two-day stay at Hotel Old Dutch that includes breakfast, a three-course dinner, a boat trip to Marken, a tourist-information packet, and a small souvenir.

What is the price and focus of the Taste and Experience Package?

The Taste and Experience Package invites guests to explore Volendam’s cultural and culinary highlights and is priced at €142.50 per person.

What does the exhibition “Naar Levend Model” at the Edam Museum highlight?

The temporary exhibition “Naar Levend Model” presents recent donations and loans—sketches, drawings and objects—by artists Ties van Dijk, Jan Cornelis Bander, Léonie Bander-Lutomirski and Wijnand Otto Jan Nieuwenkamp, all of whom lived or worked in Edam. It focuses on their live-model studies, with special attention to the diverse headgear and veils worn by the sitters.

In which languages is the Edam Museum website available?

The header of the Edam Museum website shows language toggles for Dutch (NL) and English (EN), indicating that the entire site can be viewed in both Dutch and English.

How much does a Season Pass for the Volendams Museum cost?

The Season Pass for the Volendams Museum is priced at €20.

Does the Volendams Museum offer a family ticket and what is the price?

Yes. A family ticket covering two adults and two children costs €15.00.

Which personal data are mandatory when purchasing services on markenexpress.nl or related sites?

Only your full name and e-mail address are required; any additional details are optional.

Where do I redeem tickets for the Wooden Shoe Factory?

All Wooden Shoe Factory tickets must be exchanged at the box office on arrival before you can enter the building.

Is the clog-making demonstration included in the Wooden Shoe Factory entrance ticket?

Yes. Admission grants you access to the antique steam-powered workshop and includes participation in the live clog-making demonstration.

Are laundry or dry-cleaning services available for hotel guests?

Laundry and dry-cleaning services are not available at the hotel. No such facilities are offered on site.

Is smoking permitted anywhere on the property, or is the hotel completely non-smoking?

All indoor areas of the hotel are strictly non-smoking. Guests may smoke outdoors, including on the terrace.

Does the hotel offer an airport shuttle or arrange transfers to and from Amsterdam Schiphol Airport?

Hotel Old Dutch does not provide an airport shuttle service. Guests can travel to and from Amsterdam Schiphol Airport using convenient public transport connections or by arranging a taxi or Uber.

Does Hotel Old Dutch provide luggage storage for guests before check-in or after check-out?

Yes. The hotel provides secure luggage storage for guests both before check-in and after check-out.

Does Hotel Old Dutch provide secure bicycle storage with free e-bike charging, and how many bicycles can the shed accommodate?

Yes. Hotel Old Dutch offers a locked bicycle shed in the basement that can store up to 55 bicycles. The shed is equipped with charging stations where guests can recharge their electric bikes free of charge between 08:00 and 22:00. Bicycle storage itself is also free, and a rental shop is located about 50 metres from the hotel if you wish to hire a bike.

Does the hotel offer room service, and if so, during what hours and with which menu options?

Hotel Old Dutch does not provide room service. Consequently, there are no applicable service hours or in-room menu options.

Are any special honeymoon, anniversary, or celebration packages available at Hotel Old Dutch?

Hotel Old Dutch offers several package deals, but none are exclusively tailored for honeymoons, anniversaries, or other celebrations. Guests who wish to mark a special occasion may request additional arrangements separately.

Is there a concierge or tour-assistance service at the hotel to help guests book local activities and transport?

The hotel does not have a dedicated concierge service. However, the staff are pleased to assist guests with booking local activities and arranging transport.

Is the Volendam–Marken ferry wheelchair-accessible, and are accessible toilets provided on board?

The Volendam–Marken ferry is wheelchair accessible. No information has been provided regarding accessible toilets on board.

Does Restaurant Le Pompadour offer vegetarian, vegan, or gluten-free menu options?

Restaurant Le Pompadour offers dedicated vegetarian and gluten-free menu options. Vegan dishes can be prepared upon advance request.

What are the current admission prices for the Edam Museum?

Standard admission is €8.00 for adults, while children aged 6–12 pay €3.50. (Additional concession rates may apply; please check with the museum for full details.)

Can I drive onto the dike after 11:00 a.m. to unload my luggage at Hotel Old Dutch?

After 11:00 a.m. the harbour area is officially closed to regular traffic, but hotel guests can drop off the luggage at the back off the hotel at Havenstraat 2 and then relocate your car to one of the recommended long-stay car parks at Slobbeland/Haven Zuid, Marinapark or Havenhof (about a 5–7 minute walk).

When is the Volendams Museum’s yearly temporary exhibition built and installed?

A completely new temporary exhibition is constructed every autumn. The decorator team begins building the sets in November so the refreshed display is ready for visitors in the following season.

Does the Volendams Museum offer volunteer roles for exhibition set-building and decoration?

Yes. The museum is actively looking for versatile volunteers to help build and decorate the new exhibition sets each autumn and winter; interested applicants are invited to contact Regina Schilder at the museum for details.

What are the interactive ‘Magic Wands’ available at the Volendams Museum?

The museum provides handheld ‘Magic Wands’ that children can wave at specific points to trigger real-time surprises and interactive effects, adding a playful, hands-on element to their visit.

Does the Volendams Museum organise a historical walking tour through Volendam?

Yes. A guided walking tour departs from the museum and leads visitors through Volendam’s historical centre and along the Dijk, passing several marked sights highlighted by the guide.

Can I order dishes from Restaurant Le Pompadour for takeaway at home?

Yes. Le Pompadour offers a four-course takeaway menu called “Le Pompadour bij u thuis.” Orders are placed via WhatsApp on +31 229 399 888 before Friday 17:00, and the menu can be collected at the restaurant on Saturday or Sunday between 12:00 and 16:00.

Which job vacancies are currently available at Hotel Old Dutch, and how can I apply?

The hotel is presently recruiting part-time or on-call waiting staff for Restaurant Le Pompadour. Visit the “Werken bij Old Dutch” (Working at Old Dutch) page to view the vacancy details and follow the listed instructions to submit your application.

How can I arrange a visit to The Cats Museum in Volendam?

The Cats Museum is open by appointment only. Use the link provided on the Discover Volendam page to contact the museum and schedule your visit in advance.

How much does a traditional costume photo shoot at Fotograaf Volendam cost and where do I redeem my ticket?

Fotograaf Volendam charges €15 per person for a solo shoot, €12.50 per person for groups of 2–4, and €8.50 per person for groups of 5 or more. Online confirmations or vouchers must be exchanged at the box office in Volendam (Haven 39, 1131 EP) or in Marken (Havenbuurt 19, 1156 AL) before the session.

Is the Fotograaf Volendam studio wheelchair accessible?

Yes. Ticket information for Fotograaf Volendam explicitly notes that the studio is accessible by wheelchair.

Can Fotograaf Volendam tickets be cancelled or refunded once purchased?

No. The ticket conditions state that Fotograaf Volendam tickets cannot be cancelled after purchase.

Can the City Games treasure hunt be played solo, or do I need to form a team?

Yes. The Citygames app lets you play individually on your own smartphone or divide into teams, with each participant using their own device.

Who is the data controller responsible for personal data collected on markenexpress.nl and its sister websites?

Tourism Group Holding B.V., located at New Yorkstraat 3, 1175 RD Lijnden (Netherlands), is named as the data controller for all websites hosted under its umbrella, including markenexpress.nl.

Which social-media plug-ins are embedded on your websites?

The privacy statement lists Facebook, Instagram, and Tripadvisor as the social-media plug-ins used across the company’s websites.

Does the Volendams Museum offer combination tickets that bundle entry with a guided tour or other add-ons?

Yes. The museum’s ticket page states that visitors can purchase combination tickets—such as admission together with a guided tour—directly online via the provided ordering link.

Is Marken Express liable for misunderstandings, delays, or incorrect transmission of messages sent via the internet?

No. Article 9.1 of the Marken Express general terms and conditions states that the company is not liable for any misunderstandings, distortions, delays, or incorrect transmission of data and messages arising from the use of the internet or other communication resources between the customer and Marken Express.

Can I cancel or refund a Woltje’s Bakery ticket once it has been purchased?

No. The ticket information for Woltje’s Bakery clearly states that tickets cannot be cancelled or refunded after purchase.

What does a visit to Woltje’s Bakery include, and does the ticket always come with a freshly baked waffle?

Your ticket grants access to the historical bakery museum, where you can walk through period displays, sample various stroopwafel flavours, taste the house stroopwafel liqueur, and receive one freshly baked Volendam waffle.

Are all listed Woltje’s Bakery ticket prices inclusive of VAT?

Yes. The ticket page specifies that all published prices already include VAT.

Does the Hotel Old Dutch website feature an events calendar for Volendam?

Yes. The hotel’s website includes an “Events Calendar Volendam” page that lists upcoming seasonal and monthly highlights such as summer outings to Fort bij Edam, the Sinterklaas arrival on 17 November, and December concerts and Christmas markets. You can consult this page at any time to see the current dates and details.

What happens if Marken Express cancels or postpones an event I have booked?

Under Article 4.1 of the general terms and conditions, the organiser may cancel or change an event date. Marken Express will try to offer a suitable solution and inform you as soon as possible, but it cannot guarantee timely notice or assume responsibility for any additional costs you might incur.

What is the minimum age to make a purchase or enter into an agreement on markenexpress.nl or its partner websites?

The privacy statement specifies that users must be at least 16 years old at the time of concluding an agreement or making a purchase on these websites.

Is Hotel Old Dutch open on Christmas Day?

Yes. The hotel remains open on Christmas Day; it closes only on Christmas Eve and New Year’s Eve each year.

How can I withdraw my consent to the processing of personal data collected through your websites?

You may revoke the consent you previously gave at any time by emailing privacy@tourismgroupholding.com. Once your request is received, your personal data will be deleted in accordance with Article 6(1)(a) of the GDPR.

Which websites are covered by Tourism Group Holding’s privacy statement?

The privacy statement applies to all sites hosted by Tourism Group Holding B.V., including markenexpress.nl, tours-tickets.com, lovers.nl, xtracold.com, bodyworlds.nl, redlightsecrets.com, citysightseeingamsterdam.nl, ticketportal.info (and its language variants), ripleys.com/amsterdam, berlin-city-tours.com, berlinicebar.com, redsightseeing.com, partners.tours-tickets.com, and explore-pass.com.

Where can I watch a live cheese-making demonstration in Volendam?

The Cheese Factory Volendam stages live demonstrations that show how local cheeses are produced and conclude with a tasting of several flavour varieties.

Which harbour-side eatery in Volendam serves traditional fish dishes amid historic memorabilia?

Restaurant de Lunch, situated in the middle of Volendam’s harbour, offers classic fish specialities—such as the fish mix and the Volendam plank—in a cosy interior decorated with local keepsakes.

How can I submit a complaint about a service at the Edam Museum?

Visitors who wish to file a complaint should send an e-mail to the museum at the address provided in its disclaimer: [email protected]. The museum will review the message and respond directly.

Which EBS/MeerPlus travel products can I use contact-less with a debit or credit card?

According to the current overview, the following products support contact-less payment by debit or credit card on EBS/MeerPlus buses: Randstad Noord Vrij (continuous), EBS Vrij (continuous), EBS Dal Korting, and EBS Voordeel. The Sentire product and the older Randstad Noord Zone subscriptions are not yet available for contact-less use.

Is the City Games app compatible with both iOS and Android devices?

Yes. You can download the Citygames app for free from the Apple App Store (iPhone) and the Google Play Store (Android).

Can a scooter ticket for the Volendam–Marken ferry be cancelled or refunded after purchase?

No. The scooter ticket page states explicitly that tickets cannot be cancelled once they have been booked.

Who are the current board members of the Edam Museum and what positions do they hold?

The seven-member board consists of Marian Quak (Chair), Joop Asselbergs (Secretary), Piet Conijn (Treasurer), Julie Hengeveld (Curator), Jeanette Pietersen (Volunteers Coordinator), Janet Townsend-Stojic (Facilities Coordinator) and Babiche Tervoort (PR Coordinator).

Where can I see the original ‘mermaid of Edam’ statue?

The statuette is on display in the Coopmanshuys, featured on the first floor within the exhibition ‘Edam in 14 steps’.

How can I reach Edam from Amsterdam by public transport?

Frequent regional buses depart from Amsterdam North and run directly to Edam, making the historic town an easy day-trip destination from the capital.

What tasks are involved in the collection-management volunteer position at the Volendam Museum?

Collection-management volunteers register new acquisitions and donations in the museum’s database and help digitise the extensive photo and film archive, so that other museums and researchers can consult the material online.

What information should I provide when requesting a group-outing proposal from Rent & Event?

Rent & Event asks you to specify the group size, preferred date or time period, the desired atmosphere (active, relaxed, competitive, or mixed), an approximate budget per person, and whether catering such as lunch, drinks, or dinner should be included. With these details the team can create one or more tailored proposals for you.

When is the Rent & Event servicedesk available for telephone or email inquiries?

The servicedesk of Rent & Event is reachable every day between 09:00 and 18:00 for assistance with bookings and questions.

Does the Wooden Shoe Factory include a clog museum and what can visitors see there?

Yes. The factory houses a small museum where you can view historic and unusual clogs, including ornate wedding shoes, pairs from other countries, and a period clog-maker’s living room.

Can visitors try on and purchase clogs during their visit to the Wooden Shoe Factory?

Yes. After the live demonstration you may test how wooden shoes feel and browse a shop that sells clogs in many sizes and decorative designs to take home.

What are the basic requirements for renting a tandem bicycle from Rent & Event in Volendam?

A tandem rental is suitable for two adults and must be returned by 18:00 at the latest. The rear passenger should be at least about 1.50 m tall, helmets are optional (free when in stock), and renters are asked to arrive 15 minutes before departure.

Do the rooms have king-size beds, and can I request twin beds?

All listed room categories at Hotel Old Dutch are furnished with a single king-size bed; twin-bed configurations are available in some rooms if available.

Which restaurant in Marken is recommended for a meal with panoramic water views?

Restaurant Taverne de Visscher is highlighted as Marken’s favourite spot for dining. Its terrace overlooks the Markermeer and the passing Volendam–Marken Express boats, while the menu features Dutch classics such as pancakes, spareribs, sole fish and the signature Marker dessert.

Can the City Games treasure hunt be combined with a day-out package from Volendam–Marken Express?

Yes. The Citygamesapp information notes that you can combine the smartphone treasure hunt with any of the Volendam–Marken Express day-out packages (labelled Day 1, Day 2, or Day 3) available on the website.

What is the maximum parking time in the blue-zone AMVO lot opposite the Volendams Museum?

The AMVO parking area is a blue-zone car park where you may leave your vehicle for up to 1.5 hours, provided you display a valid blue parking disc.

How can I request a copy or transfer of my personal data (data portability)?

Submit your data-portability request by emailing privacy@tourismgroupholding.com. Tourism Group Holding will process the request in line with your GDPR right to data portability and supply the personal data it holds about you in a portable format.

Who should I contact if I have questions about the privacy statement?

For any inquiries about the privacy statement, email privacy@tourismgroupholding.com. Tourism Group Holding will respond to questions or requests for additional information about how your personal data is handled.

How are Volendam–Marken Express tickets delivered after I purchase them online?

After your payment is approved, Marken Express sends the tickets directly to the email address you provided during checkout. Simply open the email to access and print or show the digital tickets when redeeming them at the ticket booth.

How can I contact Rent & Event for bookings or questions?

Rent & Event can be reached by telephone on +31 299 396 980 or by email at info@rent-event.nl. Its servicedesk answers calls and messages daily between 09:00 and 18:00.

Does Rent & Event provide parking information for visitors arriving by car?

Yes. Rent & Event publishes a dedicated “Parking in Volendam” page that explains where to park, how to access the village, and other practical tips so you can start your outing stress-free.

How can I withdraw my consent to the processing of my personal data (right to be forgotten)?

Email your request to privacy@tourismgroupholding.com. Tourism Group Holding will delete the personal data it holds about you in accordance with Article 6(1)(a) of the GDPR.

What does a standard city-bike rental from Rent & Event include, and by what time must the bicycle be returned?

Rent & Event supplies a Gazelle city bike without pedal assistance, a handle-bar phone holder, a digital cycling route via Google Maps, and tips for stops along the way. The rental period runs until 18:00 on the same day, after which the bike must be returned.

Are helmets mandatory when hiring a bicycle from Rent & Event, and can I borrow one on site?

Wearing a helmet is not compulsory. Helmets are available free of charge on request, subject to stock availability at Rent & Event.

What is the maximum deductible when renting an e-chopper from Rent & Event, and can I reduce it?

All e-choppers are WA-insured. In the event of damage you are liable for a maximum deductible of €1,500 per incident, but you may lower this amount to €350 by purchasing an optional insurance supplement that costs €5 per vehicle per rental.

Should I reserve my e-chopper in advance during busy periods?

Yes. Rent & Event advises booking well ahead of time— even on less sunny days— because groups often hire multiple choppers and the entire fleet can be fully booked.

How will I receive my Woltje’s Bakery ticket after I purchase it online?

Immediately after you complete payment, a confirmation email is sent to your inbox. Show this email at the ticket booth in Volendam (Haven 39) or Marken (Havenbuurt 19) to collect the physical ticket that grants you entry.

What does the guided bicycle tour of Volendam and its surroundings include, and how long does it last?

The guided bike tour lasts about 2 hours and covers Volendam, Katwoude and Monnickendam. It includes the use of a multi-gear bicycle, a local guide who shares history, nature and culture insights, and the option to visit a clog maker or cheese farm free of charge.

Where and when does the guided bicycle tour start, and what group size is required?

Tours begin at Rent & Event, Haven 45 in Volendam, and must be pre-booked for groups of 12 or more participants.

What are the key details of an e-fatbike rental in Volendam?

E-fatbikes can be hired from Rent & Event for trips of at least 3 hours, starting at €32.50 per bike. Each rental includes suggested cycling routes delivered via Google Maps and must be returned by 18:00 on the same day.

Can I upgrade to an electric bike for the guided bicycle tour and is there an extra charge?

Yes. The two-hour guided tour price includes a standard multi-gear bicycle, but you can switch to an electric bike on request for an additional fee (the tour description notes “electric bike at extra cost,” although the exact surcharge is not specified).

Is wearing a helmet compulsory during the guided bicycle tour, and are helmets provided?

No. Helmets are not mandatory on the guided bicycle tour, but Rent & Event offers them free of charge when available, so you may borrow one if you wish.

Can the guided bicycle tour be combined with lunch, a traditional costume photo, or a boat ticket?

Yes. Rent & Event explicitly lists that the two-hour guided tour can be paired with optional add-ons such as lunch, a Volendam costume photo, or a Volendam–Marken boat ticket to create a fuller day programme.

Can the privacy statement change over time?

Yes. The privacy statement notes that ongoing technological, service, or legal developments may require updates, and Tourism Group Holding therefore reserves the right to amend the statement at any moment. You are advised to review the current version regularly.

In which languages is the Tourism Group Holding privacy statement available?

The privacy statement is published in English, German, and Spanish.

What is the registered address of Tourism Group Holding B.V.?

The privacy statement lists Tourism Group Holding B.V. at New Yorkstraat 3, 1175 RD Lijnden, Netherlands.

How can I unsubscribe from personalised offers and special-discount emails?

Every promotional email contains an “Unsubscribe” link that immediately removes you from the mailing list. If you have an online account, you can also manage or stop these messages in your subscription settings at any time.

How do I object to the processing of my personal data for direct advertising purposes?

You can object at any time by emailing your request to privacy@tourismgroupholding.com. Once your objection is received, Tourism Group Holding will cease using your personal data for direct advertising, in line with Article 21(2) of the GDPR.

What can visitors expect to see at the Zaanse Schans open-air museum?

Zaanse Schans features historic windmills, traditional green wooden houses, and working artisanal workshops that together give a vivid picture of the Netherlands’ rural culture and early industrial heritage.

Can Rent & Event deliver rented bicycles or e-choppers to my accommodation?

Yes. Rent & Event explicitly states that it can deliver bicycles, e-bikes, tandems, or E-choppers directly to your hotel or other accommodation in or around Volendam; simply mention your delivery request when making the booking.

Does Rent & Event offer a meeting room for company or team outings?

Yes. Rent & Event can arrange an on-site meeting session in a suitable space, allowing you to combine a guided tour or other activity with a business meeting tailored to your group’s needs.

Is Hotel Old Dutch open on New Year’s Day?

Yes. The hotel operates as usual on 1 January; it closes only on Christmas Eve and New Year’s Eve.

What is the exact address of the AMVO parking lot opposite the Volendams Museum?

The AMVO parking lot is located at Zeestraat 33, 1131 ZD Volendam, Netherlands.

Does the hotel provide cycling route maps or suggestions, and which routes are available?

Yes. The reception provides route descriptions ranging from short rides through Volendam and Edam to longer day trips through Waterland and to the Zaanse Schans. The hotel also states that it works closely with Route.nl for up-to-date cycling paths.

Is Hotel Old Dutch a convenient starting point for the Rondje Gouwzee cycling route?

Yes. The Volendam-Marken Express departs almost in front of the hotel, and cyclists can take their bicycle on board for a small fee, making it convenient for the popular Rondje Gouwzee route.

What wine selection does Restaurant Le Pompadour offer?

Restaurant Le Pompadour has an extensive wine card with 18 open wines and a wider bottle list featuring wines from regions around the world. The wines are tasted and selected by certified staff.

What information is requested in the hotel’s online contact form?

The contact form asks for your name, email address, phone number, and question or comment. It also includes a newsletter opt-in, a privacy statement agreement checkbox, and is protected by reCAPTCHA.

Does the breakfast buffet at Hotel Old Dutch include vegetarian, vegan or gluten-free options?

Hotel Old Dutch includes vegetarian, vegan, and gluten-free options in its breakfast buffet. Gluten-free bread is available upon request.

Does the City Games scavenger hunt require an active mobile-data connection during play, or can it be completed offline once started?

Check Volendam Events

Are electric-vehicle charging stations available at or near the recommended parking areas for Hotel Old Dutch guests?

Yes. Electric-vehicle charging stations are available near Slobbeland.

Does Restaurant Le Pompadour offer a children’s menu or provide high chairs for young diners?

Yes, this is available at Restaurant Le Pompadour.

Are ironing facilities (in-room irons or a communal ironing room) available to hotel guests?

No, ironing facilities are not available for hotel guests.

Does Hotel Old Dutch supply in-room coffee/tea making facilities or minibars?

No. Hotel Old Dutch does not provide these facilities in the room.

What can visitors see at the Volendams Museum?

The Volendams Museum presents the history of Volendam in the 19th and 20th centuries, especially the period from 1850 to 1950. Visitors can view interiors of houses from the historic fishing village and learn about the world-famous Volendam traditional costume.

When do the Volendams Museum summer opening hours apply?

The Volendams Museum summer opening period runs from 6 April to 31 October.

What is the Volendams Museum’s email address?

The Volendams Museum can be contacted by email at info@volendamsmuseum.nl.

Which social media channels does the Volendams Museum link to?

The Volendams Museum links to Instagram and Facebook from its website.

Is entry to the Volendams Museum free for children aged 0–5?

Yes. Children aged 0–5 years enjoy free admission to the Volendams Museum.

Can I reserve or rent bicycles when staying at Hotel Old Dutch, and does the hotel have any on-site fitness facilities?

Hotel Old Dutch does not have any on-site fitness facilities, but arranging a bicycle is easy. With Rent & Event, located about 50 metres from the hotel, you can rent a bicycle. Once you arrive, you can store the bike securely in the covered bicycle shed in the hotel’s basement.

What sustainability or environmental measures (e.g., energy saving, waste reduction) does Hotel Old Dutch implement?

Hotel Old Dutch employs several sustainability initiatives. Energy-efficient systems and occupancy sensors lower power consumption, and responsible laundry practices reduce water and detergent usage. Guest rooms are equipped with bulk refillable shampoo and soap dispensers as well as reusable glass bottles to eliminate single-use plastics. The hotel also follows sustainable procurement standards when sourcing products and services.

Does the Volendams Museum have an on-site café or serve refreshments to visitors?

The Volendams Museum does not have an on-site café or serve refreshments. Visitors who would like food or beverages can explore the nearby cafés and restaurants outside the museum.

Can baby cots or extra beds be added to any room type, and what are the associated fees or limitations?

Baby cots are available free of charge. Extra beds can be arranged on request in a limited number of rooms, including Standard/Superior rooms, at €45 per night including breakfast.

Do guest rooms include hairdryers or should guests bring their own?

All guest rooms are equipped with a hairdryer. Guests therefore do not need to bring their own.

Are any connecting or adjoining rooms available for families or groups who wish to stay together?

The hotel does not offer adjoining or connecting rooms. All accommodations are individual rooms.

Does Restaurant Le Pompadour have a dress code for dinner service?

Restaurant Le Pompadour does not enforce a formal dress code for dinner service. However, swimsuits are not permitted.

Does Hotel Old Dutch offer any spa, sauna, or other wellness facilities on site?

Hotel Old Dutch does not provide on-site spa or sauna facilities. However, a massage salon is situated next door, and it anticipates adding a sauna next year.

Which languages are spoken by the reception staff at Hotel Old Dutch?

The reception team is multilingual. They communicate fluently in Dutch, English, and German.

Are early check-in or late check-out options available, and what fees apply?

Early check-in can be provided only when the room is available and therefore cannot be guaranteed. Late check-out is likewise possible only if the room is not booked for the following day.

Is tourist tax included in the room price, and how much is it per person per night?

A tourist tax of €4.60 per person, per night applies and is not included in the room rate. This surcharge will be added to the final bill separately.

Is a deposit or credit-card pre-authorisation required at check-in?

A deposit or credit-card pre-authorisation is not required at check-in for individual guests. However, the property reserves the right to request a deposit for group bookings.

How often are rooms cleaned during multi-night stays, and can guests request fresh towels or linen?

Rooms are serviced daily, and fresh towels are provided upon request during each cleaning. Bed linen is replaced every three days for multi-night stays.

Is a reservation required or recommended for Restaurant Le Pompadour, and how can non-hotel guests reserve a table?

Reservations are not mandatory at Restaurant Le Pompadour, but they are recommended because the restaurant can become busy. Non-hotel guests may reserve a table online at www.lepompadour.nl or by calling +312993999.

How does Restaurant Le Pompadour handle food allergies or dietary cross-contamination requests?

Restaurant Le Pompadour takes food allergies seriously. The kitchen staff is equipped to accommodate allergy-related and dietary cross-contamination requests.

What is the minimum age required to check in at Hotel Old Dutch?

Guests must be at least 18 years old to check in at Hotel Old Dutch.

Which identification documents are required at check-in?

At check-in, each guest must present a valid form of government-issued identification. Acceptable documents include a passport, national ID card, or driver’s license.

Are service animals accepted at Hotel Old Dutch despite the no-pets policy?

Hotel Old Dutch welcomes certified service animals. All other pets are not permitted on the premises.

Does Hotel Old Dutch have quiet hours or a noise policy?

Hotel Old Dutch observes quiet hours from 00:00 to 07:00 to maintain a peaceful atmosphere for guests. The hotel endeavours to keep internal noise to a minimum, but occasional sounds from the surrounding city centre may occur and are beyond the hotel’s control.

What are the exact lunch and dinner service hours at Restaurant Le Pompadour?

Lunch is served from 12:00 to 16:00 on weekdays and until 17:00 on weekends. Dinner is available daily from 12:00 to 21:00. Please note the kitchen pauses for a short break from 16:00 to 16:30.

Do the guest rooms at Hotel Old Dutch include in-room safes for storing valuables?

All guest rooms at Hotel Old Dutch feature an in-room safe. Guests can securely store their valuables throughout their stay.

Which bus lines stop closest to the Volendams Museum and how long is the walk from the stop to the entrance?

Bus line 316 stops at Julianaweg/Centrum (Zeestraat), directly beside the Volendams Museum. From the stop, the museum entrance is only a few steps away.

Does Hotel Old Dutch offer an early-bird or takeaway breakfast option for guests departing before the regular breakfast hours?

Yes. Guests departing before regular breakfast hours may request a takeaway lunch package.

Are there any children’s play facilities or kid-focused amenities (such as a play corner or board games) available at Hotel Old Dutch?

Hotel Old Dutch does not provide any children’s play facilities. There is no dedicated play corner, board games, or other kid-focused amenities available on-site.

Are hotel guests able to access the secure bicycle shed outside of regular reception hours?

Yes. Guests may access the secure bicycle shed daily from 07:30 to 23:00, well beyond regular reception hours.

How do I drive onto the dike by car when arriving before the 11:00 traffic cut-off?

If you arrive before 11:00, stop at the harbour reporting point and state that you are heading to Hotel Old Dutch. The barrier staff will lift the gate so you can drive up the dike, unload your luggage, and then move your car to one of the recommended public car parks.

Is there secure parking specifically for motorcycles at or near Hotel Old Dutch, and does it carry any fee?

Hotel Old Dutch does not provide dedicated secure parking for motorcycles. Motorcyclists can use nearby parking garages for a fee or park free of charge in designated public parking spaces.

Are bedside USB charging ports or international power adapters available in the guest rooms at Hotel Old Dutch?

A limited number of power adapters are available at reception. As these may already be in use, guests are encouraged to bring their own.

What are the opening hours of the wine bar “It’s Wine” on weekdays and weekends?

Wine bar “It’s Wine” is open on the specific days listed on its website. The venue serves a monthly changing four-course menu, each course paired with selected wines.

What are the daily rental prices for a standard bicycle, an e-bike, and a tandem when arranged through Hotel Old Dutch or its nearby partner?

Hotel Old Dutch does not provide bicycle rentals directly. Guests can arrange rentals at Rent & Event, located about 50 metres from the hotel.

Are electric-vehicle (car) charging points available on the hotel premises or at the recommended Slobbeland, Marinapark, and Havenhof car parks, and what are the associated charging fees?

Electric-vehicle charging stations are available at both the Slobbeland and Marinapark car parks. Charging fees are indicated onsite at each charging point.

What is the exact one-day rental price for locking a bicycle in the hotel’s secure basement shed when the bike was not rented through the hotel?

There is no fee for storing your bicycle in the hotel’s secure basement shed as long as you are a guest, even if the bicycle was not rented through the hotel.

Which railway station should travelers use when arriving by train to reach Hotel Old Dutch most easily, and what onward transport is recommended?

Volendam has no railway station. Travelers arriving by train should alight at Amsterdam Central Station and continue with EBS bus lines 316 or 110 to Volendam Centrum. The bus stop is approximately a four-minute walk from Hotel Old Dutch.

Does Hotel Old Dutch provide luggage assistance or porter service to help guests bring bags to their rooms?

Hotel Old Dutch does not provide porter or dedicated luggage assistance. Guests can transport their bags themselves using the elevator, which serves all guest room floors.

Can Hotel Old Dutch arrange babysitting or childcare services for guests traveling with young children?

Hotel Old Dutch does not provide on-site childcare or babysitting services. Guests traveling with young children should arrange any required care independently.

Is advance booking recommended for Volendams Museum tickets during peak season, or can visitors reliably purchase tickets on arrival?

Advance booking is not recommended for visits to the Volendam Museum, even during peak season.

Is Hotel Old Dutch easily accessible by bicycle via the regional North Holland cycling network?

Yes. Because the hotel sits right on Volendam’s famous dike, which forms a central junction in the North Holland cycle network, cyclists can reach it conveniently from every direction.

Is Hotel Old Dutch open all year round?

Yes. The hotel operates daily throughout the year, closing only on Christmas Eve and New Year’s Eve.

On which days is the Edam Museum open, and what are its hours?

The Edam Museum opens Tuesday through Sunday from 10:00 to 16:30 and is closed on Mondays.

Can I reserve a rental bicycle in advance when booking my stay at Hotel Old Dutch?

Yes. If you wish to hire bicycles, simply mention this request when you place your room booking and staff will arrange rental with the nearby provider before you arrive.